Bilingual Healthcare Eligibility Specialist II

Savista, LLC; Camden (NJ); On-site; USD 28,000 - 30,000; Full time

Job summary

Savista, LLC is seeking an Eligibility Specialist II to support uninsured or financially challenged patients in navigating eligibility for No-Fault, Workers’ Compensation, Medicaid, and Charity Care in New Jersey. You will guide patients through complex reimbursement processes, explain benefits, and help apply for government programs.

The role is based on-site at Cooper University Hospital in Camden, with duties including liaison work with patients, hospital staff, and government agencies to

Qualifications

• High school diploma or GED.
• Proficiency in English and Spanish.
• At least 1-2 years of experience in healthcare eligibility or financial counseling.

Responsibilities

• Handle complex cases in Workers’ Compensation, PLIGA, and No-Fault Insurance, plus screening for Medicaid and Charity Care.
• Manage multiple patient cases, prioritizing tasks to meet deadlines and ensure timely follow-up.
• Act as a liaison between patients, hospital staff, and government agencies to establish eligibility and secure funding.
• Facilitate the application processes for program areas, ensuring timely submission of accurate documentation.
• Clearly communicate financial obligations, funding options, and program details empathetically and professionally.
• Maintain accurate and confidential records in compliance with HIPAA and organizational policies.

Skills

Bilingual English/Spanish

Healthcare eligibility

Financial counseling

Education

High school diploma or GED

Job description

Savista, LLC is seeking an Eligibility Specialist II to support uninsured or financially challenged patients in navigating eligibility for No-Fault, Workers’ Compensation, Medicaid, and Charity Care in New Jersey. You will guide patients through complex reimbursement processes, explain benefits, and help apply for government programs.

The role is based on-site at Cooper University Hospital in Camden, with duties including liaison work with patients, hospital staff, and government agencies to