Bilingual Healthcare Customer Service Rep — Part-Time

Telemedik; Guaynabo (PR); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free health and wellness programs

Paid time off

Career growth opportunities

Job summary

Telemedik is seeking a Healthcare Customer Service Representative for on-site or hybrid work in Guaynabo, PR. You will be the first point of contact, assisting members with health plans and inquiries.

This part-time, temporary role supports the team through outbound campaigns and documentation while maintaining confidentiality. Requirements include at least 1 year in customer service, a High School Diploma (college coursework preferred), and bilingual English/Spanish.

Qualifications

• Must have at least 1 year of customer service experience.
• High School Diploma required; college coursework preferred.
• Bilingual in English and Spanish; strong written and verbal communication.

Responsibilities

• Answer inbound calls from members; provide clear information about health plans.
• Educate members on coverage, benefits, and non-clinical topics.
• Document inquiries and actions; ensure HIPAA compliance.

Skills

Customer Service

Bilingual English/Spanish

Excellent communication

Education

High School Diploma

Tools

Microsoft Office

Job description

Telemedik is seeking a Healthcare Customer Service Representative for on-site or hybrid work in Guaynabo, PR. You will be the first point of contact, assisting members with health plans and inquiries.

This part-time, temporary role supports the team through outbound campaigns and documentation while maintaining confidentiality. Requirements include at least 1 year in customer service, a High School Diploma (college coursework preferred), and bilingual English/Spanish.