Bilingual Health Services Representative (Entry-Level)

Katapult; St. Louis (MO); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Katapult Network is seeking an entry-level bilingual Health Services Representative to coordinate information, services, and projects between departments. Recent graduates are encouraged to apply and will support managers and clients in day-to-day activities.

Ideal candidates will have strong communication, organizing, and problem-solving skills, plus the ability to work with Spanish and English. The role involves enrollment support, benefit questions, and auditing enrollment data.

Qualifications

• Bachelor's degree required.
• Bilingual Spanish/English fluency preferred.
• Experience coordinating enrollment and benefit-related questions is a plus.

Responsibilities

• Maintain rapport with customers and teams by coordinating contacts, researching services, setting priorities, and resolving problems.
• Serve as liaison between associates and consultants to assist with enrollment and benefits questions.
• Review enrollment systems and provide basic analysis for monthly reporting.
• Maintain suggestion system and administrative processes per management directives.
• Enroll associates into benefit plans in payroll and vendor systems.
• Maintain benefit enrollments and audit invoicing with carriers.
• Document actions to management to maintain continuity and identify irregularities.
• Complete admin projects by leveraging new technology and redesigning systems.
• Provide support to Benefits and Workers' Compensation/Safety teams.
• Answer enrollment questions and coordinate enrollment status changes.

Skills

Communication

Organizing & planning

Problem-solving

Social facility

Flexibility

Education

Bachelor's degree

Job description

Bachelor's Degree Required to Apply

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation's top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations who want to find their next generation of talent.

The Job:

We are recruiting for an entry-level Bilingual Health Services Representative. This role will coordinate information, services, and projects between departments. The position will also be responsible for supporting managers and clients in day-to-day activities. Recent college graduates and entry-level professionals are encouraged to apply!

What You Will Be Doing As A Bilingual Health Services Representative:

• Maintain rapport with customers, managers, and employees by arranging continuing contacts, researching and developing new services and methods, setting priorities, resolving problems
• Act as liaison between associates and consultants to assist with all enrollment and benefit questions
• Review enrollment systems and provide basic analysis for monthly reporting
• Maintain suggestion system by directing and controlling administrative technical aspects in accordance with management directives
• Accurately enroll associates into benefit plans in benefit administration/payroll and vendor systems
• Maintain all benefit enrollments and complete audits for proper invoicing by insurance carriers
• Maintain continuity of work operations by documenting and communicating needed actions to management, discovering irregularities, and determining continuing needs
• Complete administrative projects by identifying and implementing new technology and resources, redesigning systems, recommending re-deployment of designated resources
• Provide support to Benefits and Workers Compensation/Safety teams
• Answer general enrollment questions for benefit-eligible associates as well as coordinate the enrollment process for status changes

Our Ideal Bilingual Health Services Representative Candidate Has:

• Communication : express ideas clearly in both written and verbal correspondence, listen effectively, and share information appropriately with persons inside and outside the organization
• Organizing and planning: develop specific goals and benchmarks to prioritize, organize and accomplish your work in a timely manner
• Problem-solving: creatively develop new solutions to challenges or questions without being afraid to take strategic risks
• Social facility: comfortable meeting new people and building networks with people at all levels in an organization as well as interfacing with the public
• Flexibility: possess a high tolerance for ambiguity and the ability to change tasks or focus with short notice and frequency

Requirements To Be A Health Services Representative

• Bachelor's degree (Required)
• Spanish & English Fluency (Preferred)

Katapult Network is an equal opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.

We're social! Follow us on:

Instagram: @katapultnetwork (https://www.instagram.com/katapultnetwork/)
Facebook: https://www.facebook.com/KatapultNetwork/
LinkedIn: https://www.linkedin.com/compa...

Similar job titles that we would consider: Spanish Speaking Administrative Assistant, Executive Assistant (Bilingual), Bilingual Operations Assistant, Bilingual Office Admin, Admin Assistant, Office Manager, Bilingual Office Assistant, Corporate Assistant, Operations Manager, Receptionist, Front Desk Receptionist, Bilingual General Office Assistant, Office Administrative Assistant, Bilingual Receptionist/Office Assistant, Customer Service/Office Assistant, HR Assistant, Bilingual Human Resources Assistant, Bilingual Scheduling Assistant, Corporate Administrative Assistant, Secretary, Office Support, Office Support Assistant

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: Remote