Bilingual Health Coord RN (CDC, Temporary, Remote)

Maximus; Tysons (VA); Remote; USD 48,000 - 94,000; Full time

Job summary

Maximus is seeking an experienced health inquiry specialist to provide advanced clinical responses to consumers, educators and professionals. You will apply medical subject matter knowledge and CDC topic familiarity to resolve inquiries with precise documentation.

Role requires a nursing degree with an active RN license, fluency in English and Spanish, and strong online research and communication skills. Remote/flexible setup supported by home-office requirements.

Qualifications

• Bachelor’s degree in nursing and active RN license required.
• Clinical knowledge of CDC topics and public health.
• Fluent English and Spanish; strong listening and writing skills.
• Proficient internet search and ability to learn software quickly.
• Experience in call center, Telehealth, or phone support is a plus.

Responsibilities

• Provide advanced clinical inquiry responses to health inquiries.
• Offer medical subject matter expertise and perform complex database searches.
• Compose documents, reports, and correspondence; document all inquiries.
• Participate in special projects as required.
• Home-office ready with required equipment and secure workspace.

Skills

Clinical knowledge CDC topics

Bilingual English/Spanish

Excellent listening & communication

Independent work ability

Advanced internet search

Customer service skills

Education

Bachelor's degree in nursing

Active RN license

Tools

Microsoft Office

Job description

Essential Duties and Responsibilities:- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.- Provides medical subject matter expertise.- Performs advanced database searches.- Composes documents, reports, and correspondence.- Documents all incoming inquiries.- Participates in special projects as required.Education, Experience and Skills- Experience in medical, scientific or public health discipline.- Clinical knowledge of and experience with CDC related topics.- Bachelor's degree in nursing and current, active RN license are required.- Proficient internet search skills.- Working knowledge of Microsoft Office and ability to learn and utilize softwareapplications.- Excellent listening, comprehension, communications (verbal and written), problemsolving and customer service skills.- Ability to work independently and communicate effectively.- Must have demonstrated excellent interpersonal and leadership skills and the ability to organizesimultaneous tasks.- Ability to speak and read English and Spanish clearly, professionally, and fluently.- Call Center, Telehealth, phone support experience preferred.- Must have a Smartphone which will be required only to log into Maximus systems,not for daily work activities.Equipment RequirementsThis is a bring your own device position which requires you to provide your own Smart Phone, personal computer, webcam, & headset with microphone (Tablets, iPads, and Chromebooks are not permitted.)Home Office Requirements- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity(you can test this by going to www.speedtest.net)- Minimum 5mpbs upload speed- Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router- Private and secure work area and adequate power source- Windows or Mac Operating SystemsOS for Windows | - Windows 10 or Windows 11 (11 is preferred)OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)Minimum Requirements- High School diploma or equivalent with 2-4 years of experience.- May have additional training or education in area of specialization.- Must be fluent in English and specified secondary language.EEO StatementMaximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.Pay TransparencyFor positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.AccommodationsMaximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [e-mail] .Minimum Salary$34.85Maximum Salary$68.55