Bilingual Front Office Coordinator

Ability Rehabilitation; Kissimmee (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

401k

Health insurance

Dental

Vision

PTO

Employee discount plans

EAP

Job summary

Ability Rehabilitation in Kissimmee is seeking a Full-Time Bilingual Front Office Coordinator to ensure an efficient flow of patients from check-in to check-out. You will greet patients, verify insurance, collect payments, and coordinate with clinical staff in a friendly, family-oriented environment.

Ideal candidates have a high school diploma, 1+ year front office experience in healthcare, strong phone skills, and proficiency with Word and Excel.

Qualifications

• High school diploma or equivalent
• 1+ years of front office experience in a medical setting
• Excellent telephone skills
• Proficient in Word and Excel
• Experience with medical software preferred
• Team player with customer-service focus
• Flexible with hours and strong time management

Responsibilities

• Greet patients and provide outstanding customer service
• Validate current personal and financial information
• Verify insurance benefits
• Charge tickets
• Collect payments over the counter
• Fax, file, and perform other duties as assigned

Skills

Customer service

Telephone skills

Time management

Team player

Flexible hours

Communication

Education

High school diploma or equivalent

Tools

Word

Excel

Medical software

Job description

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist-owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 27 outpatient clinics, and we are still growing, so join our company and grow with us at our Kissimmee location.

Job Description

Ability Rehabilitation is seeking aFull-TimeBilingualFront Office Coordinator who will be responsible for handling all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-outs to join our friendly, fun, and family-oriented team.

• Greet patients and provide outstanding customer service
• Validate current personal and financial information
• Verify insurance benefits
• Charge tickets
• Collecting money over the counter
• Faxing, filing, and performing any other duties assigned

Qualifications

• High school diploma or equivalent
• 1+ years of previous knowledge in a medical front office
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Team player attitude and energetic with a focus on excellent customer service
• Available and flexible with your hours
• Great time management and organizational skills

Additional Information

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:

• Excellent benefits package including 401k, health, dental, vision, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive