Bilingual Front Office Assistant

activstarsathletics; Phoenix (AZ); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

401(k)

Employer-paid health

Job summary

ActivStars Athletics in North Scottsdale (Phoenix area) is hiring for a full-time office position. From 9:00 am to 5:00 pm, Monday through Friday, you will handle calls, chats, emails, greet customers, process orders, and support event merchandise.

This role emphasizes friendly service and teamwork in a small-office setting. Bilingual English/Spanish is required; proficiency with Word, Excel, and Google Docs is a plus; successful applicants will pass a pre-employment screening.

Qualifications

• Provide excellent customer service over phone, chat, and in person.
• Bilingual in English and Spanish is required.
• Proficiency with Word, Excel, and Google Docs is a plus.

Responsibilities

• Answer incoming phone calls with professionalism.
• Respond to online chat messages and emails.
• Greet walk-in customers and process store orders.
• Assist with pulling and packing event items and merchandise.
• Perform general office duties such as filing and copying.

Skills

Customer service

Phone support

Bilingual (English/Spanish)

Multitasking

Tools

Microsoft Word

Excel

Google Docs

Job description

Join the Dynamic Team at ActivStars Athletics!

For over 35 years, ActivStars Athletics has been inspiring kids through engaging after-school martial arts classes. We're now seeking enthusiastic individuals to join our vibrant office team in North Scottsdale, just north of West World. If you're looking for a rewarding and enjoyable position, this is the opportunity for you!

Immediate Opening!

Shift & Pay:

• Full-time: 9:00 am – 5:00 pm (Permanent Position)
• Monday – Friday
• Occasional Event Weekends (5-6 times a year)
• Starting pay: $16/hour
• Optional 401(K)
• Optional Health (50% Employer Paid)

Your Exciting Day:

• Providing exceptional customer service for incoming phone calls.
• Answering online chat messages.
• Responding to or forwarding general email inquiries.
• Greeting walk-in customers and processing store orders.
• Assisting in pulling and packing event items and merchandise.
• Performing general office duties such as filing and copying.

Requirements:

• Ability to pass a pre-employment criminal screening (safety is our priority).
• Bilingual in English and Spanish is required.
• Experience with Microsoft Word, Excel, and Google Docs is a plus.

Join us at ActivStars Athletics and become part of a team where work feels like play. Apply now and embark on this exciting journey with us! www.activstarsathletics.com