Bilingual Front Desk Specialist — Welcoming & Secure

Roman Catholic Diocese of Dallas; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The Diocese of Dallas – Pastoral Center is seeking a friendly, professional Receptionist to be the first point of contact for visitors, staff, clergy, and guests. This role supports reception operations, security coordination, and general administrative tasks in a faith-based setting.

Key duties include greeting guests, handling calls, managing visitor access, mail processing, and collaborating with Security, Facilities, and Human Resources to keep daily operations running smoothly.

Qualifications

• High School Diploma or GED required.
• Minimum of two years’ receptionist/front desk/administrative experience preferred.
• Experience supporting a church, nonprofit, or educational organization preferred.
• Bilingual English and Spanish required.

Responsibilities

• Serve as the primary point of contact for visitors and staff with a welcoming, professional demeanor.
• Answer and direct incoming phone calls, routing inquiries and taking messages as needed.
• Manage visitor registration, logs, credentials, and staff notifications per security procedures.
• Monitor front desk security and report safety or facility concerns.
• Receive, sort, and distribute mail and packages; maintain a tidy reception area.
• Provide admin support including data entry, filing, scanning, and recordkeeping.

Skills

Customer service

Communication

Interpersonal skills

Confidentiality

Time management

Bilingual EN/ES

Problem solving

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Visitor management software

Multi-line phones

Job description

The Diocese of Dallas – Pastoral Center is seeking a friendly, professional Receptionist to be the first point of contact for visitors, staff, clergy, and guests. This role supports reception operations, security coordination, and general administrative tasks in a faith-based setting.

Key duties include greeting guests, handling calls, managing visitor access, mail processing, and collaborating with Security, Facilities, and Human Resources to keep daily operations running smoothly.