Bilingual Front Desk Specialist | Welcoming Concierge

Suazo Business Center; Salt Lake City (UT); On-site; USD 29,000 - 38,000; Full time

Job summary

Suazo Business Center in Salt Lake City is seeking a Front Desk Specialist to be the first contact for clients, greet visitors with a warm, professional demeanor, and support daily office operations.

This role requires bilingual English/Spanish, solid communication, and proficiency with Word, Excel, and Outlook; responsibilities include answering calls, registering for classes, coordinating spaces, and providing essential administrative support during standard business hours, with possible

Qualifications

• Fluency in English and Spanish is required.
• 1–2 years of receptionist or related experience preferred but not required.
• Professional appearance and demeanor.
• Strong written and verbal communication skills.
• Proficient with Microsoft Word, Excel, and Outlook.
• Experience with administrative and clerical procedures.
• Ability to contribute positively as a team member.

Responsibilities

• Greeting clients and visitors with a positive, warm, helpful attitude.
• Answering, forwarding, and screening phone calls professionally.
• Assisting clients with virtual video call practices.
• Registering clients for classes and workshops.
• Assisting with guiding clients around the office.
• Provide de-escalation to heightened clients.
• Responding to concerns from clients or stakeholders and escalating to supervisor when necessary.
• Assisting with a variety of administrative tasks including copying, faxing, notes and Center plans.
• Preparing meeting and training rooms for classes and workshops.
• Assisting colleagues with administrative tasks and other duties as needed.
• Sorting and distributing mail.
• Maintaining basic cleanliness in the Center, including a clean front desk and client privacy.

Skills

Bilingual English/Spanish

Customer service

Verbal and written communication

Microsoft Word

Microsoft Excel

Microsoft Outlook

Administrative tasks

Team player

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Suazo Business Center in Salt Lake City is seeking a Front Desk Specialist to be the first contact for clients, greet visitors with a warm, professional demeanor, and support daily office operations.

This role requires bilingual English/Spanish, solid communication, and proficiency with Word, Excel, and Outlook; responsibilities include answering calls, registering for classes, coordinating spaces, and providing essential administrative support during standard business hours, with possible