Bilingual Front Desk Specialist — English & Spanish

Rock Dental Brands; Hoover (AL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Complimentary orthodontic treatment

Health insurance options

401(k) with company matching

Paid time off

Job summary

Rock Dental Brands’ Hoover practice (Birmingham Orthodontics) is seeking a friendly Bilingual Receptionist to be the welcoming face of the front desk. You will greet patients, manage check-ins, and support orthodontists, assistants, and team leads to keep daily operations running smoothly.

Fluency in English and Spanish is required. The role emphasizes excellent communication, organization, and a team-first attitude in a fast-paced setting with opportunities for growth and benefits.

Qualifications

• Bilingual (English/Spanish) required, verbal and written.
• Strong communication and people skills.
• Excellent organization and ability to multitask.

Responsibilities

• Welcome patients and families at front desk with warmth.
• Coordinate scheduling, confirmations, and patient flow.
• Verify insurance eligibility and assist with understanding coverage.
• Maintain HIPAA-compliant patient records and digital files.
• Keep reception area organized, stocked, and inviting.

Skills

Bilingual English/Spanish

Communication skills

Time management

Team player

Customer service

Education

High school diploma

Job description

Rock Dental Brands’ Hoover practice (Birmingham Orthodontics) is seeking a friendly Bilingual Receptionist to be the welcoming face of the front desk. You will greet patients, manage check-ins, and support orthodontists, assistants, and team leads to keep daily operations running smoothly.

Fluency in English and Spanish is required. The role emphasizes excellent communication, organization, and a team-first attitude in a fast-paced setting with opportunities for growth and benefits.