Bilingual Front Desk Specialist — Dental Office

Dental Dreams, LLC; Chicago (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Free Dental Treatment

Paid Time Off

401K

Life Insurance

Pet Insurance

Job summary

Dental Dreams, LLC is seeking a Front Desk Receptionist for the Pulaski/W 43rd area in Chicago. The role focuses on scheduling appointments, processing payments, verifying benefits, and delivering excellent customer service in a fast-paced dental office.

Experience with Dentrix or Eaglesoft is preferred, and bilingual Spanish capability is a plus. Competitive pay and a comprehensive benefits package are offered in a supportive team environment.

Qualifications

• Customer Service experience
• Dentrix and/or Eaglesoft experience

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Skills

Customer Service

Bilingual Spanish

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams, LLC is seeking a Front Desk Receptionist for the Pulaski/W 43rd area in Chicago. The role focuses on scheduling appointments, processing payments, verifying benefits, and delivering excellent customer service in a fast-paced dental office.

Experience with Dentrix or Eaglesoft is preferred, and bilingual Spanish capability is a plus. Competitive pay and a comprehensive benefits package are offered in a supportive team environment.