Bilingual Front Desk Receptionist - Dental Office, Joliet

Dental Dreams LLC; Joliet (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Free dental care

Paid Time Off

401K

Life Insurance

Pet Insurance

Job summary

Dental Dreams LLC in Joliet, IL is hiring a Bilingual Front Desk Receptionist to join our patient-focused team. The role centers on scheduling appointments, verifying benefits, and delivering outstanding service to patients.

Responsibilities include greeting patients, answering phones, collecting payments, and maintaining accurate records in a fast-paced dental office. Fluency in Spanish is required, and experience with Dentrix or Eaglesoft is a plus.

Qualifications

• Customer Service experience
• Bilingual – Spanish required
• Dentrix and/or Eaglesoft experience preferred

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments and daily goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Verify dental benefits accurately
• Maintain detailed patient records in a fast-paced environment
• Collect payments and co-pays
• Submit insurance claims and pre-authorizations
• Pull patient charts for future appointments
• Keep the office clean and professional
• Assist with presenting treatment plans

Skills

Customer Service

Bilingual Spanish

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Joliet, IL is hiring a Bilingual Front Desk Receptionist to join our patient-focused team. The role centers on scheduling appointments, verifying benefits, and delivering outstanding service to patients.

Responsibilities include greeting patients, answering phones, collecting payments, and maintaining accurate records in a fast-paced dental office. Fluency in Spanish is required, and experience with Dentrix or Eaglesoft is a plus.