Bilingual Front Desk Receptionist — Spanish/English

SmartRecruiters, Inc.; New York (NY); On-site; USD 26,000 - 28,000; Full time

Job summary

NYPCC, a leading New York mental health organization, is seeking a Front Desk Receptionist (Bilingual - Spanish) for a full-time role in a busy outpatient setting.

You will greet clients, manage check-ins, answer calls, schedule appointments, and support prescribers while ensuring HIPAA compliance and accurate EMR documentation. This role offers competitive pay and growth opportunities within a collaborative, mission-driven team.

Qualifications

• Must have a high school diploma or equivalent.
• 1–2 years of receptionist experience in a fast-paced office, preferably medical.
• Must be bilingual in English and Spanish.
• Proficient in MS Office (Outlook, Word, and Excel).

Responsibilities

• Greet and welcome clients and visitors, directing them appropriately upon arrival.
• Check clients in and out on the electronic health record system.
• Answer phones, take messages, and transfer calls as needed.
• Perform general office duties including scanning, faxing, and copying.
• Schedule appointments and assist with referrals and intake scheduling.
• Provide prescriber support and help with daily reporting and data entry.
• Maintain confidentiality and HIPAA compliance; ensure accurate EMR records.

Skills

Bilingual English/Spanish

Reception experience

Education

High School Diploma or equivalent

Tools

MS Office

Job description

NYPCC, a leading New York mental health organization, is seeking a Front Desk Receptionist (Bilingual - Spanish) for a full-time role in a busy outpatient setting.

You will greet clients, manage check-ins, answer calls, schedule appointments, and support prescribers while ensuring HIPAA compliance and accurate EMR documentation. This role offers competitive pay and growth opportunities within a collaborative, mission-driven team.