Bilingual Front Desk Receptionist – Patient Concierge

Redefine Healthcare; Orange (NJ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid time off

sick time

health insurance (medical, dental, vis

life insurance

401(k) with Company match

yearly bonus

Job summary

Redefine Healthcare is seeking a dedicated, full‑time bilingual Front Desk Receptionist to join our expanding team of healthcare professionals. The role involves welcoming patients, verifying information, scheduling, and maintaining HIPAA-compliant records across multiple New Jersey locations.

We offer competitive salaries, comprehensive benefits packages, retirement savings plans, and a yearly bonus. This position is full-time, 40 hours per week, on-site at our New Jersey locations.

Qualifications

• 2+ years of continuous recent experience performing the described job responsibilities.
• Working knowledge of medical office procedures.
• Proficiency with MS Office, databases and EHR systems.
• Outstanding communication and customer service skills.

Responsibilities

• Receive and assist patients as needed.
• Check patients into EHR system.
• Enter patient demographics and insurance information into EHR system.
• Verify insurance eligibility.
• Collect appropriate co-pays.
• Answer incoming calls, assisting callers with the reason for the call, transferring calls, and taking messages as necessary.
• Schedule patient appointments.
• Receive and distribute incoming faxes.
• Scan records patient charts in EHR system.
• Maintain a high level of customer service at all times.
• Ensure confidentiality of sensitive information following office HIPAA protocol.

Skills

Customer service

Communication

HIPAA compliance

Tools

MS Office

EHR systems

Databases

Job description

Redefine Healthcare is seeking a dedicated, full‑time bilingual Front Desk Receptionist to join our expanding team of healthcare professionals. The role involves welcoming patients, verifying information, scheduling, and maintaining HIPAA-compliant records across multiple New Jersey locations.

We offer competitive salaries, comprehensive benefits packages, retirement savings plans, and a yearly bonus. This position is full-time, 40 hours per week, on-site at our New Jersey locations.