Bilingual Front Desk Receptionist: Patient Access & Scheduling

Redefine Healthcare; Secaucus (NJ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid time off

sick time

health insurance (medical, dental, Vis

life insurance

401(k) with Company match

yearly bonus

Job summary

Redefine Healthcare is seeking a dedicated, full-time bilingual Front Desk Receptionist to welcome patients and manage administrative tasks across our expanding multi-location team in Hackensack, Edgewater, Jersey City, North Arlington, Bayonne, Orange, Clifton and Saddle Brook.

The role requires 2+ years of recent experience, proficiency with MS Office and EHR systems, and excellent communication and customer service skills.

Qualifications

• 2+ years of continuous recent experience performing the described job responsibilities
• Working knowledge of medical office procedures
• Proficiency with MS Office, databases and EHR systems
• Outstanding communication and customer service skills

Responsibilities

• Receive and assist patients as needed
• Check patients into EHR system
• Enter patient demographics and insurance information into EHR system
• Verify insurance eligibility
• Collect appropriate co-pays
• Answer incoming calls, assisting callers with the reason for the call, transferring calls, and taking messages as necessary
• Schedule patient appointments
• Receive and distribute incoming faxes
• Scan records patient charts in EHR system
• Maintain a high level of customer service at all times
• Ensure confidentiality of sensitive information following office HIPAA protocol

Job description

Redefine Healthcare is seeking a dedicated, full-time bilingual Front Desk Receptionist to welcome patients and manage administrative tasks across our expanding multi-location team in Hackensack, Edgewater, Jersey City, North Arlington, Bayonne, Orange, Clifton and Saddle Brook.

The role requires 2+ years of recent experience, proficiency with MS Office and EHR systems, and excellent communication and customer service skills.