Bilingual Front Desk Representative

Redefine Healthcare; Jersey City (NJ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Sick time

Health insurance

Life insurance

401(k) with Company match

Yearly bonus

Job summary

Redefine Healthcare in New Jersey is seeking a dedicated, full-time bilingual Front Desk Receptionist to join our multi-specialty medical group. You will greet patients and visitors, manage administrative tasks, check in patients in the EHR, and verify insurance information.

We welcome motivated, compassionate candidates and offer competitive salaries, comprehensive benefits packages, retirement savings plans, and opportunities for growth across locations like Hackensack, Jersey City, and other

Qualifications

• 2+ years of continuous recent experience performing the described job responsibilities.
• Working knowledge of medical office procedures.
• Proficiency with MS Office, databases and EHR systems.
• Outstanding communication and customer service skills.

Responsibilities

• Receive and assist patients as needed.
• Check patients into EHR system.
• Enter patient demographics and insurance information into EHR system.
• Verify insurance eligibility.
• Collect appropriate co-pays.
• Answer incoming calls, assist callers with the reason for the call, transfer calls, and take messages as necessary.
• Schedule patient appointments.
• Receive and distribute incoming faxes.
• Scan records patient charts in EHR system.
• Maintain a high level of customer service at all times.
• Ensure confidentiality of sensitive information following office HIPAA protocol.

Skills

Communication

Customer service

Bilingual

Tools

MS Office

EHR systems

Databases

Job description

At Redefine Healthcare, we believe in providing all patients with the highest quality of care and compassion. With our dedicated team of Interventional Pain Management Specialists, Orthopedists, Neurosurgeons, Psychiatrists, Physical Therapists, Phlebologist, Podiatry, and Chiropractors, we pride ourselves on specializing in continuity of care for our patients. By joining our multi-specialty medical group, you’ll be part of a culture of innovation, collaboration, and excellence. We believe our team is our greatest asset, so Redefine Healthcare offers our team members competitive salaries, comprehensive benefits packages, retirement savings plans, and other great perks.

Redefine Healthcare is looking for a dedicated, full time Bilingual Front Desk Receptionist to join our expanding team of healthcare professionals. We are hiring across several locations including Hackensack, Edgewater, Jersey City, North Arlington, Bayonne, Orange, Clifton, and Saddle Brook. The Front Desk Receptionist will be responsible for providing a positive first impression to patients and visitors while managing administrative tasks. We are looking for candidates who are motivated, compassionate and are looking to advance their career in a community that is always growing.

Job Title:

Bilingual Front Desk Receptionist

Pay rate:

$21-23/ hour

Hours:

40 hours per week

Job Type:

Full-time

Benefits:

• Paid time off
• sick time
• health insurance (medical, dental, vision, accident, and critical illness)
• life insurance
• 401(k) with Company match
• yearly bonus

Job Title Duties (not Limited To)

• Receive and assist patients as needed
• Check patients into EHR system
• Enter patient demographics and insurance information into EHR system
• Verify insurance eligibility
• Collect appropriate co-pays
• Answer incoming calls, assisting callers with the reason for the call, transferring calls, and taking messages as necessary
• Schedule patient appointments
• Receive and distribute incoming faxes
• Scan records patient charts in EHR system
• Maintain a high level of customer service at all times
• Ensure confidentiality of sensitive information following office HIPAA protocol

Experience Required

• 2+ years of continuous recent experience performing the described job responsibilities
• Working knowledge of medical office procedures
• Proficiency with MS Office, databases and EHR systems
• Outstanding communication and customer service skills