Bilingual Front Desk Receptionist: Patient Concierge

UTAH PARTNERS FOR HEALTH; Midvale (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization in Midvale, Utah, is seeking a Patient Flow Coordinator to facilitate patient flow through the clinic. Responsibilities include scheduling appointments, registering patients, and handling billing inquiries. Ideal candidates should be fluent in both English and Spanish, have a high school diploma, and possess strong customer service skills. Previous experience with Electronic Medical Record systems is a plus. This position involves engaging with patients and maintaining accurate records, contributing to a positive clinic environment.

Qualifications

• High School Diploma or equivalent is required.
• Bilingual, fluent in English & Spanish.
• Less than 1 year related experience is recommended.

Responsibilities

• Schedule appointments and register patients.
• Assist patients with questions regarding charges and insurance.
• Maintain patient account accuracy.
• Ensure appointment scheduling and reminder calls.

Skills

Data entry with high accuracy

Billing and collection knowledge

Computer skills (Microsoft Word, Excel, Outlook)

Fluent in English

Fluent in Spanish

Excellent customer service

Ability to manage stress

Time management

Interpersonal relationship building

Education

High School Diploma

Bilingual (English & Spanish)

Tools

Electronic Medical Record (EMR) systems

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A healthcare organization in Midvale, Utah, is seeking a Patient Flow Coordinator to facilitate patient flow through the clinic. Responsibilities include scheduling appointments, registering patients, and handling billing inquiries. Ideal candidates should be fluent in both English and Spanish, have a high school diploma, and possess strong customer service skills. Previous experience with Electronic Medical Record systems is a plus. This position involves engaging with patients and maintaining accurate records, contributing to a positive clinic environment.