Bilingual Front Desk Receptionist – OB/GYN

CELEBRATION HEALTH & WELLNESS, LLC; Florida; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid vacation

Company holidays (7)

Health and dental insurance

401k

Uniform allowance

Job summary

Celebration Health & Wellness, LLC in Winter Garden, FL is seeking a Full-Time Front Desk/Medical Reception Professional for our obstetrics and gynecology practice. You will be the first impression, greeting patients and coordinating appointments in a fast-paced, patient-centered environment.

This role requires excellent communication, attention to detail, and bilingual English/Spanish skills. HIPAA compliance and compassionate service are essential.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to multi-task.
• 1+ year experience in Obstetrics & Gynecology.
• 1+ year of customer service experience.
• Bilingual in English & Spanish (required).

Responsibilities

• Greet patients and visitors warmly, ensuring a positive and professional experience
• Schedule appointments and manage calendars for multiple providers
• Support with managing insurance, benefits and eligibility
• Answer incoming calls and route messages appropriately
• Check patients in and out, verify insurance, collect co-pays, deductibles, and balances
• Perform administrative tasks such as answering calls, scanning, faxing, and data entry
• Communicate effectively with patients and collaborate with the team
• Exhibit excellent customer service skills at all times
• Adhere to HIPAA laws regarding the sharing of personal medical information
• Perform additional duties as needed to support office operations

Skills

Fluency in English

Bilingual English/Spanish

Excellent communication

Education

High school diploma or equivalent

Tools

Athena EMR

Job description

Celebration Health & Wellness, LLC in Winter Garden, FL is seeking a Full-Time Front Desk/Medical Reception Professional for our obstetrics and gynecology practice. You will be the first impression, greeting patients and coordinating appointments in a fast-paced, patient-centered environment.

This role requires excellent communication, attention to detail, and bilingual English/Spanish skills. HIPAA compliance and compassionate service are essential.