Bilingual Front Desk Receptionist

AICA Orthopedics, P.C.; Gainesville (GA); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

401k

Career growth

Stable schedule

Training in both roles

Performance bonuses

Descripción de la vacante

AICA Orthopedics, P.C. in Gainesville, GA is hiring a Bilingual Front Desk Medical Receptionist with cross-training as a Therapy Technician.

The role requires fluency in English and Spanish and involves greeting patients, scheduling, insurance verification, and patient-intake processing, with additional therapy-tech duties as needed. The position offers full-time hours, a comprehensive benefits package, and growth opportunities within Georgia's leading orthopedic practice.

Formación

• Fluent bilingual English and Spanish, both spoken and written. Proficiency will be assessed during the interview.
• 2+ years of medical front desk experience.
• EMR systems proficiency.
• High school diploma.
• Strong multitasking and problem-solving skills.
• Reliable transportation.

Responsabilidades

• Greet patients in English and Spanish, and schedule appointments.
• Verify insurance and process payments, explaining coverage and balances in either language.
• Manage patient records in EMR systems.
• Answer phones and coordinate with the medical team, interpreting for Spanish-speaking patients as needed.
• Help Spanish-speaking patients complete intake forms and paperwork.

Conocimientos

Bilingual English/Spanish

Medical front desk experience

EMR proficiency

Multitasking

Reliable transportation

Educación

High school diploma

Herramientas

EMR systems

Descripción del empleo

Bilingual (English/Spanish) Front Desk Medical Receptionist

Gainesville, GA | AICA Orthopedics | Full-Time

Cross-Training to Therapy Tech

Join Georgia's Leading Orthopedic Practice!

This is a bilingual Medical Receptionist role with cross-training as a Therapy Technician. Fluency in English and Spanish is required, because you'll be the first point of contact for many Spanish-speaking patients and families. It's a strong fit for bilingual professionals looking to grow a healthcare career.

About AICA:

25+ years serving Georgia with 21 locations. A growing team of 400+ professionals specializing in injury recovery and orthopedic care.

What You'll Do

Medical Receptionist Duties:

• Greet patients in English and Spanish, and schedule appointments
• Verify insurance and process payments, explaining coverage and balances in either language
• Manage patient records in EMR systems
• Answer phones and coordinate with the medical team, interpreting for Spanish-speaking patients as needed
• Help Spanish-speaking patients complete intake forms and paperwork

Therapy Tech Training (Cross-Training):

• Assist chiropractors with patient treatments
• Guide patients through therapeutic exercises in English or Spanish
• Document patient progress and responses
• Maintain clean treatment areas

Requirements

Must Have:

• Fluent bilingual English and Spanish, both spoken and written. Proficiency will be assessed during the interview process.
• 2+ years of medical front desk experience
• EMR systems proficiency
• High school diploma
• Strong multitasking and problem-solving skills
• Reliable transportation

Preferred:

• Orthopedic or personal injury experience
• Healthcare clinical support experience
• Medical terminology knowledge in Spanish

What We Offer

• Competitive salary based on experience
• Full benefits: medical, dental, vision, 401k
• Career growth through structured advancement opportunities
• Stable schedule
• Comprehensive training in both roles
• Performance bonuses

Why Choose AICA?

• Dual-role expertise: gain both administrative and clinical skills.
• Career advancement: many leaders started at the front desk.
• Stable employment: an established practice with consistent growth.
• Patient impact: help people recover from injuries, in their own language.

Equal opportunity employer. We value diversity in our organization.