Front Desk Receptionist

Proco LLC; Decatur (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Career growth

Job summary

AICA Orthopedics in Decatur, GA is seeking a Medical Receptionist – Front Desk with cross-training to Therapy Technician. This full-time role offers growth within a leading orthopedic practice and emphasizes accurate patient intake, insurance verification, and coordinated care with the medical team.

Ideal candidates have 2+ years’ medical front desk experience, solid EMR skills, and a commitment to excellent patient service. Bilingual Spanish is a plus; comprehensive benefits are provided.

Qualifications

• 2+ years of medical front desk experience required.
• Proficient with EMR systems.
• High school diploma required.
• Strong multitasking and problem-solving skills.

Responsibilities

• Greet patients and schedule appointments.
• Verify insurance and process payments.
• Manage patient records in EMR systems.
• Answer phones and coordinate with medical team.
• Assist with therapy-tech cross-training duties.

Skills

Front desk experience

Multitasking

Customer service

Communication

Education

High school diploma

Tools

EMR software

Job description

Description

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech)

AICA Orthopedics | Decatur, GA | Full-Time

Join Georgia's Leading Orthopedic Practice!

Unique opportunity: Medical Receptionist role with cross-training as Therapy Technician. Perfect for professionals seeking healthcare career growth.

About AICA: 25+ years serving Georgia with 21 locations. Growing team of 400+ professionals specializing in injury recovery and orthopedic care.

What You'll Do

Medical Receptionist Duties:

• Greet patients and schedule appointments
• Verify insurance and process payments
• Manage patient records (EMR systems)
• Answer phones and coordinate with medical team

Therapy Tech Training (Cross-Training):

• Assist chiropractors with patient treatments
• Guide patients through therapeutic exercises
• Document patient progress and responses
• Maintain clean treatment areas

Requirements

Must Have:

• 2+ years recent medical front desk experience (required)
• EMR systems proficiency
• High school diploma
• Strong multitasking and problem-solving skills
• Reliable transportation

Preferred:

• Bilingual Spanish (highly valued)
• Orthopedic or Personal Injury experience
• Healthcare clinical support experience

What We Offer

• Competitive salary based on experience
• Full benefits: Medical, dental, vision, 401k
• Career growth: Structured advancement opportunities
• Stable schedule
• Comprehensive training in both roles
• Performance bonuses

Why Choose AICA?

Dual-role expertise - gain both administrative and clinical skills Career advancement - many leaders started at front desk Stable employment - established practice with consistent growth Patient impact - help people recover from injuries

Ready to Start Your Healthcare Career?

Equal opportunity employer. We value diversity in our organization.