Bilingual Front Desk & Patient Services Associate

Christ Health Center; Birmingham (AL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

Job summary

Christ Health Center in Birmingham, AL is seeking a Bilingual Front Office Receptionist to greet patients, verify insurance, collect demographics and payments, and coordinate scheduling.

The role requires 1–2 years of administrative experience, HS diploma, and bilingual Spanish; proficiency in Microsoft Office. This full-time position offers benefits and a team-based care environment.

Qualifications

• Requires High School Diploma or equivalent.
• 1-2 years in administrative experience.
• C-PAR (Certified Patient Account Representative) Preferred.

Responsibilities

• Greet and checks patients in and out.
• Answers telephone and voice messages in a timely manner, professional and helpful.
• Respond and comply to requests for patient information.
• Schedule and confirm patient appointments.
• Maintain Provider’s patient schedule.
• Update and maintain patient information including demographics, proof of income, household assessment, etc. following all HIPAA guidelines.
• Communicate with clinical staff to maintain patient flow.
• Verifies insurance and collect payments from patients at time of service.
• Balance cash drawer daily.
• Provide assistance to other front office staff as needed.
• Attends and participates in in-service education for staff, quality assurance program, and risk-management programs.

Skills

Bilingual Spanish

Customer service

Communication

Attention to detail

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Christ Health Center in Birmingham, AL is seeking a Bilingual Front Office Receptionist to greet patients, verify insurance, collect demographics and payments, and coordinate scheduling.

The role requires 1–2 years of administrative experience, HS diploma, and bilingual Spanish; proficiency in Microsoft Office. This full-time position offers benefits and a team-based care environment.