Bilingual Front Desk Medical Receptionist (Centrum Health)

Bright Health; Garland (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is on a mission to transform healthcare for underserved populations. They are seeking a Front Desk Medical Receptionist who will be the first point of contact for patients, ensuring a smooth and welcoming experience. This role requires exceptional organizational abilities, empathy, and a proactive approach to problem-solving. The ideal candidate will thrive in a fast-paced medical clinic environment, supporting both providers and patients. Join a dedicated team that values collaboration, accountability, and inclusivity, and contribute to making healthcare accessible and efficient for all.

Benefits

Sign-on bonus: $750

Qualifications

• 1+ year experience as a receptionist preferred.
• Bilingual in English and Spanish is highly preferred.

Responsibilities

• Check patients in and out efficiently.
• Answer phone calls and greet patients warmly.
• Update and file patient medical records accurately.

Skills

Organizational Skills

Communication Skills

Empathy

Problem-Solving

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Our mission is to make healthcare right. Together. We are a value-driven healthcare company committed to providing personalized care to aging and underserved populations. We do this by aligning stakeholders across the healthcare ecosystem. Together, we can improve consumer experience, optimize clinical outcomes, and reduce total cost of care.

What drives our mission? The company values we live and breathe every day. We keep it simple: Be Brave. Be Brilliant. Be Accountable. Be Inclusive. Be Collaborative.

If you share our passion for changing healthcare so all people can live healthy, brighter lives – apply to join our team.

Sign-on bonus: $750

Centrum Health, a part of NeueHealth, is in search of a professional, responsible, enthusiastic, and patient-focused Front Desk Medical Receptionist to join our growing family. We are seeking a dedicated and capable individual who will be responsible for providing administrative support to ensure the efficient operation of the medical clinic. You will support providers and patients through a variety of tasks related to patient care management, organization, and communication accurately, with high quality, and promptly.

To be successful in this role, you should exhibit exceptional organizational abilities, empathy, and patient care! As the first point of contact in the clinic, you will take a proactive approach to problem-solving, organization, and time management to ensure the smooth, effective, and productive flow of the clinic.

ROLE RESPONSIBILITIES

The Front Desk Medical Receptionist description is intended to point out major responsibilities within the role, but it is not limited to these items.

1. Check patients in and out
2. Use various computer applications (ie. Microsoft Office Suite)
3. Update and file patient medical records
4. Return patients' phone calls daily and timely
5. Answer the phone and greet patients

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

1. High school or GED equivalent
2. Minimum of 1-year experience as a receptionist
3. Bilingual in English and Spanish is highly preferred
4. Background check and drug screen required

PROFESSIONAL COMPETENCIES

1. Excellent oral and written communication skills
2. Respect for patient confidentiality
3. Compassionate and approachable
4. Responsible and trustworthy
5. Exceptional organizational skills to ensure that exceptional patient care is provided.
6. Excellent written and verbal communication skills

WORK ENVIRONMENT

1. The majority of work responsibilities are performed in a medical clinic setting, carrying out detailed work sitting at a desk/table and working on the computer.

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.