Bilingual Front Desk & Medical Assistant (EN/ES)

Valora Medical Group; Kissimmee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Valora Medical Group is seeking a friendly Medical Receptionist/Front Desk Receptionist to join our team in Florida. You will manage patient appointments, explain intake forms, and handle payments. When needed, you’ll provide back-office support as a Medical Assistant and help cover at other clinics.

This role requires bilingual English/Spanish communication and CMA experience. The position emphasizes delivering quality patient experiences in a primary care setting, maintaining accurate records,

Qualifications

• High School Diploma or equivalent required.
• Certified Medical Assistant preferred.
• 1+ years’ experience in a medical-specific role or healthcare industry.
• Knowledge of medical and billing terminology recommended.
• Proficient in Word and Excel.
• E-Clinical Works experience strongly preferred.
• Great time management and organization skills.
• Excellent telephone and customer service skills.
• Innovative, motivated, organized, and team player.
• Ability to learn new procedures and adapt quickly to change.
• Flexibility to work weekends when necessary.

Responsibilities

• Greet and assist patients, schedule appointments, and maintain records.
• Manage all incoming calls and referral inquiries.
• Register patients per established protocols.
• Assist with insurance forms and billing information.
• Ensure patient data accuracy, including billing details.
• Explain office procedures and policies to patients.
• Move patients through appointments as scheduled.
• Collect co-pays and payments; report statistics as required.
• Provide ad hoc support as Medical Assistant when needed.
• Cover other clinics if short-staffed; mileage reimbursement may apply.

Skills

Bilingual English/Spanish

Medical Assistant Experience

Customer Service

Phone Etiquette

Time Management

Word & Excel

Education

Certified Medical Assistant

High School Diploma

Tools

E-Clinical Works

Job description

Valora Medical Group is seeking a friendly Medical Receptionist/Front Desk Receptionist to join our team in Florida. You will manage patient appointments, explain intake forms, and handle payments. When needed, you’ll provide back-office support as a Medical Assistant and help cover at other clinics.

This role requires bilingual English/Spanish communication and CMA experience. The position emphasizes delivering quality patient experiences in a primary care setting, maintaining accurate records,