Bilingual Medical Front Desk Associate

Conviva Senior Primary Care; Orange City (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

Conviva Senior Primary Care in Florida is seeking a Receptionist to manage front desk operations and provide administrative support in a physician practice. You will ensure a welcoming experience for patients and visitors and assist the medical team with routine tasks under guidance.

This on-site role is Monday–Friday 8:00–5:00, 40 hours weekly. Requirements include bilingual English/Spanish, 1+ year healthcare front office experience, strong customer service and multitasking, and proficiency

Qualifications

• Bilingual English and Spanish
• 1+ year healthcare front office experience
• Excellent customer service and phone skills
• Effective multitasking in fast-paced settings
• Detail-oriented and organized
• Proficient in Microsoft Office

Responsibilities

• Greet patients and visitors in person and by phone
• Manage patient appointments and coordinate with medical staff
• Update patient records in EMR and CRM systems
• Process billing, update accounts, and collect copayments
• Answer calls, respond to inquiries, and provide information
• Maintain a clean and organized reception area
• Support office tasks such as ordering supplies and arranging couriers
• Make decisions within established guidelines

Skills

Bilingual English/Spanish

Healthcare front desk

Customer service

Phone skills

Multitasking

Detail oriented

MS Office

Tools

Microsoft Office

Job description

Conviva Senior Primary Care in Florida is seeking a Receptionist to manage front desk operations and provide administrative support in a physician practice. You will ensure a welcoming experience for patients and visitors and assist the medical team with routine tasks under guidance.

This on-site role is Monday–Friday 8:00–5:00, 40 hours weekly. Requirements include bilingual English/Spanish, 1+ year healthcare front office experience, strong customer service and multitasking, and proficiency