Bilingual Front Desk Concierge (Spanish/English)

Catholic-Charities-Serving-Central-Washington; Richland (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

Catholic Charities Serving Central Washington is seeking a Front Desk Support Receptionist to greet clients, answer calls, and direct people to appointments with warmth and professionalism. This role emphasizes confidentiality and HIPAA compliance while providing accurate information to staff and visitors.

Responsibilities include clerical tasks, collecting payments, sending letters, stocking supplies, and ensuring a calm reception area.

Qualifications

• High School Diploma or GED required.
• Previous clerical or administrative work preferred.
• Bilingual English/Spanish required.
• Proficiency with Microsoft Word and standard office equipment.

Responsibilities

• Answer telephone calls and direct messages while maintaining confidentiality.
• Greet clients and visitors and direct to appointments.
• Maintain staff schedule and handle mail and supplies.
• Check in clients and verify insurance coverage; collect payments and issue receipts.
• Send clinician letters and manage outpatient forms.
• Provide friendly, professional service to clients and staff; enforce policies and maintain a calm reception area.

Skills

Bilingual English/Spanish

Customer service

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Word

Office equipment

Job description

Catholic Charities Serving Central Washington is seeking a Front Desk Support Receptionist to greet clients, answer calls, and direct people to appointments with warmth and professionalism. This role emphasizes confidentiality and HIPAA compliance while providing accurate information to staff and visitors.

Responsibilities include clerical tasks, collecting payments, sending letters, stocking supplies, and ensuring a calm reception area.