Bilingual Front Desk & Billing Specialist - Plastic Surgery

DHR Health; McAllen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

DHR Health is seeking a Clinic Office Specialist for the Plastic & Recon Surg Inst in McAllen, TX. The role focuses on front desk duties, patient registration, insurance verification, and billing duties to support a high-volume medical office.

Ideal candidates will have a High School/GED, MS Office proficiency, excellent communication skills, and bilingual English/Spanish abilities. Prior receptionist experience in a medical setting is preferred, with a patient-centered approach to service.

Qualifications

• High School/GED required.
• Knowledge of Microsoft Office suite.
• Good written and verbal communication.
• Bilingual English/Spanish required.

Responsibilities

• Greet patients and visitors at front desk and provide courteous customer service.
• Maintain patient privacy and confidentiality at all times.
• Answer and direct phone calls and route messages as needed.
• Schedule and manage patient appointments and reschedule as required.
• Register patients and verify demographics and insurance information.
• Assist with billing and collect co-pays as needed.
• Maintain records and prepare packets for billing company as needed.
• Inventory and supply ordering for front desk area.

Skills

Bilingual English/Spanish

Customer service

Education

High School/GED

Tools

Microsoft Office

Job description

DHR Health is seeking a Clinic Office Specialist for the Plastic & Recon Surg Inst in McAllen, TX. The role focuses on front desk duties, patient registration, insurance verification, and billing duties to support a high-volume medical office.

Ideal candidates will have a High School/GED, MS Office proficiency, excellent communication skills, and bilingual English/Spanish abilities. Prior receptionist experience in a medical setting is preferred, with a patient-centered approach to service.