Bilingual Front Desk Associate (English/Spanish)

Unity Health and Rehabilitation Center; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Unity Health and Rehabilitation Center in Miami, FL is seeking a Bi-Lingual Receptionist (English Spanish) to greet patients and visitors, manage calls and emails, and provide outstanding customer service. The role requires strong communication skills and fluency in English and Spanish, with prior healthcare exposure preferred.

The position involves maintaining patient records, scheduling appointments, and supporting other departments as needed in a fast-paced healthcare setting.

Qualifications

• Bilingual in English and Spanish required.
• High school diploma or equivalent required.
• Healthcare setting experience preferred.
• Excellent communication and interpersonal skills required.
• Ability to work in a fast-paced environment with multiple priorities.

Responsibilities

• Greet patients, families, and visitors in a friendly and professional manner, using both English and Spanish.
• Answer phone calls and respond to emails in a timely and professional manner.
• Provide excellent customer service, addressing inquiries and concerns in a compassionate and respectful manner.
• Maintain accurate and up-to-date patient records, files, and databases.
• Perform various administrative tasks, such as scheduling appointments, handling mail, and managing supplies.
• Assist other departments as needed, providing support and coverage as required.

Skills

Bilingual English/Spanish

Excellent communication

Education

High school diploma or equivalent

Job description

Unity Health and Rehabilitation Center in Miami, FL is seeking a Bi-Lingual Receptionist (English Spanish) to greet patients and visitors, manage calls and emails, and provide outstanding customer service. The role requires strong communication skills and fluency in English and Spanish, with prior healthcare exposure preferred.

The position involves maintaining patient records, scheduling appointments, and supporting other departments as needed in a fast-paced healthcare setting.