Bilingual Front Desk

Carmona Medical Care Inc; Cape Coral (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Carmona Medical Care Inc in Cape Coral, FL is seeking a friendly, fully bilingual Front Desk Receptionist to be the welcoming face of our practice. You will greet patients in English and Spanish, manage the front desk, and support our team with accurate scheduling and records.

This role requires strong organizational skills, experience in medical administration, and proficiency with EHR systems and insurance verification.

Qualifications

• Bilingual in English and Spanish required for communication with patients.
• Hands-on experience in medical front desk or healthcare administration preferred.
• Familiarity with medical terminology, insurance verification, and EHR systems.
• Strong organization and multitasking skills in a fast-paced environment.

Responsibilities

• Greet and check in patients in English and Spanish.
• Answer and direct phone calls, schedule appointments, and manage the calendar.
• Verify insurance information and collect co-pays at time of service.
• Maintain and update patient records in the EHR system.
• Facilitate effective communication between patients and clinical staff.
• Handle inquiries and correspondence with professionalism and empathy.
• Manage mail, faxes, and medical documentation.

Skills

Bilingual English/Spanish

Customer service

Organization

Communication

Education

High school diploma

Medical administrative certification

Tools

EHR systems

Microsoft Office

Job description

About the Role:

• Carmona Medical Care Inc is looking for a friendly and organized Bilingual Front Desk Receptionist to be the welcoming face of our practice in Cape Coral, FL. This is a fantastic opportunity to join a dedicated healthcare team where your communication skills and bilingual abilities will make a real difference for our patients every day.

Responsibilities:

• Greet and check in patients in a warm, professional manner in both English and Spanish
• Answer and direct incoming phone calls, schedule appointments, and manage the front desk calendar
• Verify patient insurance information and collect co-pays at time of service
• Maintain and update accurate patient records in the electronic health record (EHR) system
• Communicate effectively between patients and clinical staff to ensure smooth patient flow
• Handle patient inquiries, concerns, and correspondence with professionalism and empathy
• Manage incoming and outgoing mail, faxes, and medical documentation

Requirements:

• Fully bilingual in English and Spanish (spoken and written) required
• Prior experience in a medical front desk, receptionist, or healthcare administrative role preferred
• Familiarity with medical terminology, insurance verification, and EHR systems
• Strong organizational and multitasking skills in a fast-paced environment
• Excellent interpersonal and customer service skills with a patient-first attitude
• Proficient in basic computer applications including Microsoft Office
• High school diploma or equivalent required; medical administrative certification a plus

About Us:

Carmona Medical Care Inc is a trusted healthcare provider serving the Cape Coral, FL community with compassionate, patient-centered medical care. Our patients choose us for our personalized approach and dedication to their well-being. We pride ourselves on building a supportive, inclusive team environment where every staff member plays a vital role in delivering exceptional care.