Bilingual French Teller

UNFCU; New York (NY); On-site; USD 45,000 - 46,000; Full time

Job summary

UNFCU is hiring onsite in New York for a branch operations role focused on accurate processing of member transactions and cash handling. You will ensure confidentiality and security while delivering high-quality service to members.

Requirements include a high school diploma and 1–2 years of teller experience, with strong Microsoft Office skills and excellent written and verbal communication. Join a team committed to service excellence and regulatory compliance.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1-2 years teller or branch operations experience.
• Demonstrated experience delivering high-quality member or customer service.
• Working knowledge of financial branch procedures and teller operations.
• Strong computer skills including Microsoft Office; excellent organizational, verbal and written communication.

Responsibilities

• Process deposits, withdrawals, transfers, money orders, cashing checks.
• Maintain confidentiality and ensure security of cash and vault.
• Replenish ATMs and coin machines; reconcile end-of-day backups.
• Uphold compliance with BSA/AML and UNFCU policies; report suspicious activity.
• Provide exceptional service to colleagues and members at every touchpoint.

Skills

Office software

Verbal communication

Written communication

Organizational skills

Customer service

Education

High school diploma or equivalent

Job description

Under general supervision, apply service principles to all interactions, process all member transactions while maintaining confidentiality, handle foreign currency transactions, and ensure the safekeeping of cash, foreign currencies and checks in compliance with regulations. Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct.

This position is onsite.

NYC Salary Range: $44,720 - $46,000 annually; compensation is commensurate to geographic location.

• Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
• Utilize the service excellence model to provide a memorable member experience at each touch point.
• Ensure accurate processing of transactions including but not limited to deposits, withdrawals, transfers, share drafts, money orders, cashing of checks, loan payments and foreign currency transactions (buy and sell foreign currency), while maintaining confidentiality of members' accounts and ensuring the security of all cash in accordance with credit union procedures.
• Replenish ATMs, TCRs and coin machines as needed.
• Reconcile and complete any needed back up work, at the end of the day; ensure safekeeping in the vault.
• Keep abreast of changing/new regulations, UNFCU products, procedures and technology.
• Perform additional responsibilities as assigned.
• Uphold UNFCU's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures, including:
  • Maintain awareness of and report suspicious activity
  • Complete all relevant BSA reports promptly and accurately (e.g. CTRs, SARs)
  • Complete annual BSA/AML/OFAC training

Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct

• High school diploma or equivalent required
• Minimum of 1-2 years of teller or branch operations experience, including cash handling
• Demonstrated experience delivering high-quality member or customer service
• Working knowledge of financial branch procedures and teller operations
• Strong computer skills, including proficiency in Microsoft Office, with excellent organizational, verbal, and written communication skills