Teller

Minnesota League of Credit Unions; Brooklyn Park (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account

401(k) and pension plans

Paid time off

Job summary

CCCU is seeking a responsible bank teller to process transactions accurately and efficiently within guidelines. You will be the frontline in customer service, educating members on products and helping them achieve financial success.

Ideal candidates have banking or cash handling experience, strong communication skills, and a focus on accuracy while adhering to regulatory requirements and BSA policies.

Qualifications

• Requires high school diploma; associate or bachelor's preferred.
• One year teller or two years cashier experience.
• Excellent communication and time management with high attention to detail.
• Basic PC knowledge and familiarity with electronic equipment.
• Health, dental and vision insurance.
• Health Savings/Flexible Spending accounts.
• 401(k) and pension plans.
• Life insurance and supplemental insurance.
• Paid time off: vacation, sick time and holidays.

Responsibilities

• Conduct routine transactions within time limits and guidelines (cash checks, deposits, loan payments, withdrawals).
• Educate members on credit union products and services for their financial needs.
• Go the extra mile to build member trust, loyalty and satisfaction.
• Comply with regulatory requirements.
• Manage risk in every transaction and detect fraudulent activity.
• Research and resolve account/service issues promptly.
• Assist in branch and drawer audits.
• Make in-branch financial expert referrals.
• Follow Bank Secrecy Act policies and procedures.

Education

High School diploma

Associate degree

Bachelor's degree

Tools

Basic PC knowledge

Job description

CCCU is looking for a responsible bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our credit union and will play a fundamental role in achieving our member satisfaction and company goals. We are looking for candidates that will be comfortable making dozens of transactions daily and communicating with different types of members, while serving as a member advocate and educator to help our clients be financially successful. Sales, banking and customer service experience can help you succeed in this role. The ideal candidate is passionate about helping others with accuracy, self-driven, and familiar with financial institution regulations.

Responsibilities

• Conduct routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc.)
• Assist and educate members on credit union products and services for their financial needs (e.g. loan products, online and mobile services, etc.)
• Go the ‘extra mile’ to build trusting relationships, member loyalty and satisfaction
• Comply with regulatory requirements
• Manage risk in every transaction and detect fraudulent transactions to prevent losses
• Research and resolve issues with accounts and services in a timely manner
• Assist in conducting and documenting branch and drawer audits
• Make sales and in-branch financial expert referrals
• Follow Bank Secrecy Act (BSA) policies and procedures as they relate to this position
• Other responsibilities as assigned

Skills & Qualifications

• High School diploma required, Associates or Bachelor’s degree preferred
• One year of teller experience in banking, personal banking, retail banking or financial services or 2 years’ cashiers experience
• Excellent communication and time management skills with high attention to detail and accuracy
• Basic PC knowledge and familiarity with electronic equipment
• Health, dental and vision insurance
• Health Savings/ Flexible Spending accounts
• 401(k) and pension plans
• Life insurance and supplemental insurance
• Paid time off out of the office – Vacation time, Sick time and Paid Holidays