Bilingual Field Trainer: Onboarding & Skills Coach

Servpro Industries, Inc.; Virginia; Hybride; USD 50 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Dental insurance

Life Insurance

Short Term Disability

Long Term Disability

Résumé du poste

SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities in Midlothian, VA is seeking an experienced, highly motivated Bilingual Field Trainer to join our training team. The role focuses on onboarding new hires, delivering SERVPRO® standard training, and ensuring compliant, high-quality work across projects.

The ideal candidate will have at least one year of business experience in training/onboarding, exceptional communication skills, and a valid driver’s license with a clean record.

Qualifications

• Minimum one year of business experience, preferably in training/onboarding.
• Bilingual is a MUST.
• Knowledge of current business software technologies.
• Excellent customer service, administrative, and verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Self-motivated and able to work independently.
• Driver’s License with clean driving record.

Responsabilités

• Administer onboarding paperwork for new hires and ensure quality onboarding.
• Onboard and train new hires following SERVPRO® standard processes.
• Assign assets and track in HRIS system.
• Conduct training in accordance with SERVPRO® standard processes.
• Support coordination of on-site training for employees.
• Renew all employee training on a consistent basis.
• Perform technology setup, protection, and tracking.
• Facilitate continuing education training and classes.

Connaissances

Bilingual

Communication skills

Administrative skills

Organizational skills

Self-motivated

Outils

HRIS system

Description du poste

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Dental insurance

For more than 35 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake & Norfolk area! This locally owned and operated, family-run business started from the ground up to become one of the largest, most stable, and well-respected disaster restoration companies on the East Coast. Though we are ever-growing, we still maintain a close-knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters.

As deemed one of the Top Workplaces in Richmond and Chesapeake, our SERVPRO team will actively invest in the development and advancement of your career, while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping making fire and water damage “Like it never even happened.” Our company offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment.

We are currently seeking an experienced, highly motivated, reliable, and personable Bilingual Field Trainerto join our team in Midlothian, VA.

We offer competitive pay and an attractive benefit package. The ideal candidate will have excellent communication skills, strong multi-tasking skills, possess a high attention to detail, and truly enjoy supporting employees learn and perfect new skills.

Job Description:

As a Training Coordinator, you will play a critical role in assisting with the growth and development of our Franchise team. In addition, you will ensure a quality team of properly trained employees produce jobs completed according to SERVPRO® Franchise procedures and processes.

Responsibilities:

• Administer paperwork for new hires, communicating with the new hires throughout the process to ensure quality onboarding
• Onboard and train new hires by following SERVPRO® standard processes
• Assign assets to new hires and track in HRIS system
• Conduct training in accordance with the SERVPRO® standard processes
• Support coordination of on-site training for employees
• Renew all employee training on a consistent basis
• Perform technology setup, protection, and tracking
• Facilitate continuing education training and classes

Qualifications:

• A minimum of one year of business experience, preferably in training/onboarding
• Bilingual is a MUST
• Knowledge of current business software technologies
• Superb customer service, administrative, and verbal and written communication skills
• Excellent organizational skills and strong attention to detail
• Self-motivated and can work independently
• Driver’s License and clean driving record

Benefits Offered

• Health, Dental & Vision Insurance
• Life Insurance
• Short Term and Long-Term Disability
• 401(k)
• Paid holidays
• Paid time off

A background check will be conducted prior to hire date. We are an Equal Opportunity Employer.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.