Bilingual Field Tech Lead (EN/Korean)

LG Electronics North America; Arizona; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) Retirement Savings Plan with matching contributions

Generous Paid Time Off

Confidential mental health resources

Family-oriented benefits

Job summary

A leading consumer electronics company in Arizona seeks a Field Technical Manager to serve as a liaison between multiple organizations. The candidate will manage technical support operations, facilitate communication, and provide expertise while leading a team. Essential qualifications include a Bachelor's degree and fluency in English and Korean. The position offers a salary range of $90,000 to $120,000 and comprehensive benefits.

Qualifications

• 5+ years experience in the automation field or in a technical support role.
• Ability to troubleshoot in-depth service issues via phone and onsite.
• Ability to prepare reports and business correspondence.

Responsibilities

• Manage day-to-day activities of PRI's customer companies.
• Provide expert level product support to internal and external customers.
• Ensure technical development of field technical specialists.

Skills

Bilingual English/Korean

Excellent communication skills

Problem-solving skills

Proficient in Excel and PowerPoint

Interpersonal skills

Analytical skills

Education

Bachelor’s Degree

Job description

A leading consumer electronics company in Arizona seeks a Field Technical Manager to serve as a liaison between multiple organizations. The candidate will manage technical support operations, facilitate communication, and provide expertise while leading a team. Essential qualifications include a Bachelor's degree and fluency in English and Korean. The position offers a salary range of $90,000 to $120,000 and comprehensive benefits.