Bilingual Field Roofing Technician & Trainer

Brava Roof Tile; Town of Florida (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

BRAVA Roof Tile is seeking a bilingual English/Spanish Field Services Representative to support our expansion across Florida. You will serve as a technical expert to ensure BRAVA products are installed correctly and meet Florida building codes.

The role emphasizes hands-on roofing experience, including foam adhesive installation, and a commitment to educating contractors, distributors, and internal teams through training and mentorship.

Qualifications

• High school diploma or equivalent required.
• Roofing services experience.
• 5+ years customer service experience preferred.
• 5+ years construction experience preferred.
• 2+ technical services experience preferred.

Responsibilities

• Provide technical product support and installation guidance to contractors, distributors, customers, and internal team members.
• Respond to field installation questions and troubleshoot technical issues, providing timely recommendations and solutions.
• Conduct roof inspections and jobsite evaluations to verify proper installation and identify opportunities for improvement.
• Document inspections by uploading reports, checklists, photographs, and related information using CompanyCam.
• Deliver engaging hands-on and virtual installation training for contractors, distributors, and internal team members.
• Develop and maintain installation standards, technical documentation, and training materials that support consistent product performance and best practices.
• Collaborate with Field Service Team to provide industry-leading technical service and ensure timely resolution of customer concerns.

Skills

Bilingual English/Spanish

Customer service

Roofing experience

Technical training

Communication and presentation

Education

High school diploma or equivalent

Tools

Planswift

CompanyCam

Drone license

Job description

BRAVA Roof Tile is seeking a bilingual English/Spanish Field Services Representative to support our expansion across Florida. You will serve as a technical expert to ensure BRAVA products are installed correctly and meet Florida building codes.

The role emphasizes hands-on roofing experience, including foam adhesive installation, and a commitment to educating contractors, distributors, and internal teams through training and mentorship.