Bilingual Field HR Coordinator - Spanish/English

Personal Touch Home Care of N.Y. Inc; New York (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401k plan

Life insurance

Professional growth

Employee Assistance Program

Perks program

Employee recognition

Job summary

Personal Touch Home Care of N.Y. Inc in Brooklyn, NY is hiring a Human Resources Coordinator for Field Employees. The role is in-person, full-time, and requires fluency in English and Spanish.

The position pays $21.00-$23.00 per hour and focuses on onboarding, licensing, and compliance for caregivers and staff across the organization. The role includes duties from file management to audits, translations, and payroll assistance, with extensive benefits and growth opportunities described in the

Qualifications

• Strong communication, both written and verbal.
• Excellent customer service skills.
• Strong time management and organization skills.
• Adaptability and flexibility.
• Bilingual preferred.
• Proficient in Microsoft 365.
• HHAeXchange experience preferred.
• Ability to multitask.

Responsibilities

• Conduct and assist in paperwork completion for and during Orientation.
• Enter new professional and paraprofessional files into the systems.
• Review and maintain all mandatory paperwork of the employee's personnel file.
• Verify compliance related to items such as licenses, certificates, etc.
• Track and monitor compliance status of professional and para-professional staff.
• Update and input personnel information in the systems.
• Verify that all required documentation pertaining to the HHA/PCA/PA/LPN/RN/FFS etc., is properly and accurately scanned into the secured document storage portal.
• Ensure all documents are scanned in a way which is legible for future reference.
• Ensure that all uploaded documentation is properly indexed on DocuWare.
• Schedule professional and paraprofessional staff for In-services, Annual Competency Evaluation (OBRA), physicals and other periodical compliance requirements, to maintain compliance.
• Perform continuous internal audits of personnel files, as per protocol to ensure on-going compliance.
• Assist during external audits, as requested.
• Assist with translations and document completion via phone, in -person, during classes /trainings, etc.
• Assist with Payroll functions/questions.
• Assist with Apps for field staff.
• Call Handling and Customer Service.
• Adhere to the Federal, State, City and Organization’s record keeping care regulations, procedures and standards.
• Comply with all Company’s policies, procedures and code of conduct.
• Perform other tasks as requested.

Skills

Strong communication

Customer service

Time management

Adaptability

Bilingual

Multitask

Tools

HHAeXchange

Microsoft 365

Job description

Personal Touch Home Care of N.Y. Inc in Brooklyn, NY is hiring a Human Resources Coordinator for Field Employees. The role is in-person, full-time, and requires fluency in English and Spanish.

The position pays $21.00-$23.00 per hour and focuses on onboarding, licensing, and compliance for caregivers and staff across the organization. The role includes duties from file management to audits, translations, and payroll assistance, with extensive benefits and growth opportunities described in the