Bilingual Field-Based Integrated Care Navigator

humana; Miami (FL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Humana is seeking a Care Coach to provide proactive, patient-centered care coordination for high-risk patients within the CenterWell and Conviva Primary Care network. You will coordinate with primary care providers, pharmacies, and community resources, performing home visits and supporting transitions of care.

The role requires 3+ years of ambulatory/primary care experience, bilingual English/Creole, and strong patient education skills.

Qualifications

• Healthcare professional with 3+ years of Ambulatory, Primary Care, or Senior‑Care experience with direct patient care.
• Bilingual English/Creole proficiency is required and must pass an English/Creole assessment.

Responsibilities

• Coordinate care for high‑risk patients and manage transitions of care.
• Conduct home visits and assess social determinants impacting engagement.
• Provide chronic disease education and reinforce treatment plans.

Skills

Ambulatory care experience

Bilingual English/Creole

Patient education

Care coordination

Education

LPN/LVN license or RN license equivalent

Job description

Humana is seeking a Care Coach to provide proactive, patient-centered care coordination for high-risk patients within the CenterWell and Conviva Primary Care network. You will coordinate with primary care providers, pharmacies, and community resources, performing home visits and supporting transitions of care.

The role requires 3+ years of ambulatory/primary care experience, bilingual English/Creole, and strong patient education skills.