Bilingual Family Support Navigator

BCFS Health & Human Services; Harlingen (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

BCFS Health & Human Services in Harlingen, TX seeks a Family Support Coordinator to ensure quality services for families while maintaining compliance with program standards. You will conduct outreach, intake, assessments, and plan family activities.

The role requires bilingual English/Spanish communication, strong time management, and the ability to work in a fast-paced, team-based environment. A Texas driver’s license is preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of experience working with families in a related field.
• Bilingual: Spanish is required.

Responsibilities

• Outreach and recruitment of participants.
• Establish and maintain a trusting and professional working relationship with families through home visitation.
• Administer intake, assessments, and screening tools to clients and family members.
• Assess family needs and refer to community resources as needed.
• Schedule and plan family activities.
• Purchase basic needs for families as required with approval of the Program Supervisor.
• Serve as liaison for families to community resources.
• Meet weekly or bi-weekly with the program supervisor to review caseload.
• Communicate effectively in writing and verbally in English and Spanish.
• Travel as needed.
• Maintain computer literacy and work in a fast-paced environment.
• Work independently and as part of a multidisciplinary team.
• Perform other duties as assigned per grant requirements.
• Carry a SafeCare caseload of 6 clients to be seen on a weekly basis.
• Maintain current records of all home visits, interactions, and contacts with families/clients in program databases.
• Attend all required trainings and meetings.
• Provide community education on child abuse prevention strategies as required.
• Develop updates, reminders, and community education information as required.
• Record all group and individual services and activities in database platforms.
• Demonstrate sensitivity to cultural and socio-economic characteristics.

Skills

Bilingual English/Spanish

Communication skills

Home visitation experience

Education

High school diploma or equivalent

Job description

BCFS Health & Human Services in Harlingen, TX seeks a Family Support Coordinator to ensure quality services for families while maintaining compliance with program standards. You will conduct outreach, intake, assessments, and plan family activities.

The role requires bilingual English/Spanish communication, strong time management, and the ability to work in a fast-paced, team-based environment. A Texas driver’s license is preferred.