Bilingual Family Support Coordinator $750 hiring bonus

Family Connection Center; San Francisco (CA); On-site; USD 47,000 - 51,000; Full time

Benefits offered by this job

Kaiser medical coverage (100% employer

Holiday and vacation accrual

403(b) retirement plan

Professional development support

FSA and EAP benefits

Job summary

Family Connections Centers seeks a Bilingual Family Support Coordinator in San Francisco to build programs supporting families and caregivers, with Cantonese or Spanish language requirements. This role coordinates services, translations, and outreach, ensuring culturally-responsive family support.

Responsibilities include leading workshops, coordinating food distribution, and collaborating with partners. The position offers full-time hours, a strong benefits package, and a $750 signing bonus

Qualifications

• Bachelor’s degree in Social Work, Early Childhood Education, Counseling, or related field (or substituted with equivalent years of experience)
• 2+ years of experience in children and family services
• Bilingual in Cantonese or Spanish and English
• Excellent interpersonal, organizational, and teamwork skills

Responsibilities

• Plan and implement family support programs per work plan and goals.
• Facilitate parent/caregiver groups, workshops, and advisory boards.
• Coordinate on-site food distribution and volunteer activities.
• Provide family advocacy, case management, Information & Referral.
• Conduct assessments and translate findings into service plans.
• Coordinate diaper distribution programs and intake translations.
• Engage in outreach and develop marketing materials with partners.
• Lead intakes, surveys, and evaluations for grants and reports.
• Coordinate and manage outreach tabling events as primary contact.
• Build strong partnerships with community partners and other family centers.
• Maintain attendance data and adhere to procedures.
• Perform other duties as required by the supervisor

Skills

Bilingual Cantonese

Bilingual Spanish

Interpersonal skills

Organizational skills

Education

Bachelor’s Degree in Social Work or related field

Tools

Microsoft Office

Database knowledge

Job description

Bilingual Family Support Coordinator $750 hiring bonus (San Francisco, CA)

Job Title: Bilingual Family Support Coordinator (Cantonese or Spanish/English)
Reports To: Family Support Manager (or designee)
Location: Agency Wide
Compensation: Level 1: $34-35/hr; Level 2: $36-37, DOE, plus an excellent benefits package
Classification: Non-exempt, full-time position, 37.5 hours/week
Schedule: Monday-Friday with occasional evenings and weekends
Date: October 23, 2026
*$750 signing bonus given upon successful completion of90-day Introductory Period!
To Apply: Review the full posting. If you match our qualifications and interests, please click "Apply Now" to submit your cover letter and resume. (An account creation is not required.)No phone calls or recruiters.

Benefits Package

• 100% employer-paid Kaiser Platinum medical, dental, vision, acupuncture, and chiropractic coverage
• 50% dependent premium contribution for eligible employee children/dependents
• 15 paid holidays, including a winter holiday break;10 dayspaid sick leave; paid bereavement, jury duty, and voting leave
• Vacation accrual:10 days/ 2 weeks (Year 1),15 days/ 3 weeks (Year 2),25 days/ 5 weeks (Year 6)
• 4% employer automatic contribution to 403(b) retirement plan
• Professional development support and stipends
• Additionalbenefits include Flexible Spending Account (FSA), Employee Assistance Program (EAP), staff appreciation, team-building activities, and a supportive workplace culture

Position Overview:

In accordance with Family Connections’ mission and standards, the Bilingual Family Support Coordinator works in partnership with parents/caregivers, staff, and community agencies to build collaborative relationships. This position provides programs that support families as they identify and meet their own goals and nurture the development of their children in the context of their family and culture. The position will support the coordination of programs.

About Family Connections Centers:

Family Connections Centers (FCC) provides community-driven, multilingual education and support programs to help children and families thrive. We envision and work toward a connected, equitable community where every child and family have access to the education and resources they need to succeed. Visit fccenters.org to learn more.

Essential Responsibilities:

• Plan and implement family support programsin accordance withthe work plan and goals, including parent/caregiver workshops, community events, family events, information and referrals, and caregiver support group
• Facilitate parent/caregiver support groups, parenting classes, parent advisory board, parent action grant, and workshops, including organizing guest speakers
• Lead the coordination of on-site food distribution program, including volunteer coordination
• Provide and facilitate family advocacy, case management, Information & Referral
• Conduct assessments thatidentifystrengths and needs of individuals and families and implement these findings into individual service plans
• Coordinate internal diaper distribution programs
• Responsible for translation of intake forms, agency rules, announcements, and communication between families and staff
• Conduct outreach at public and private organizations and events and collaborate on marketing materials
• Facilitate intakes, surveys and evaluations of family support programs and work with colleagues to monitor progress for grant proposals and reports
• Coordinate and organize tabling outreach event while acting as the primary point of contact for inquiries
• Establish and maintain strong partnerships with community partners and other family resource centers
• Input andmaintainattendance data collected for all sites' programsin accordance withestablished procedures.
• Perform other duties as needed or requested by the supervisor

Qualifications / Requirements:

• Bachelor’s Degree in Social Work, Early Childhood Education,Counseling, orrelated field; degree can be substituted withadditionalyears of relevant professional experience
• 2+ years of experience working in children and family services
• Bilingual in Cantonese or Spanish and Englishrequired
• Excellent interpersonal skills with the ability to build positive relationships and collaborate effectively with team members, partners, participants, staff, and volunteers
• Strong organizational and administrative skills,including familiarity with Microsoft Office and working knowledge of databases
• Able to handle multiple tasks, great problem-solving and mediation skills, and commitment to FCC’s mission

Skills and Knowledge:

• Professional ethics of confidentiality, discretion, and good judgment
• Strong critical thinking, flexibility, resourcefulness, attention to detail, and decision-making
• Ability to speak in group settings, provide feedback, and share ideas
• Works well both independently and collaboratively; able to take initiative and contribute to team goals; and attends required meetings, trainings, and workshops
• Demonstrated cultural sensitivity, experience working effectively in diverse communities of staff and participants, and knowledge of San Francisco’s diverse community and learning styles
• Keen sense for safety, security, and ergonomics
• Maintains required certifications (e.g., CPR/First Aid, Mandated Reporter, Pesticide training), follows safety and ergonomic practices, and ensures up-to‑date background clearance, health screening clearance, and vaccinations

Work Environment:

This position operates in a professional office environment with Pre‑K and Afterschool Programs on site. Work is scheduled weekdays, Monday-Friday, with occasional evening/weekend work to support community events. This role routinely uses standard office equipment such as computers, phones, fax machines, photocopiers, and filing cabinets.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk, hear, walk, stand, bend, kneel, and crouch. The employee must lift and/or move items over 25 pounds and, on occasion, may require lifting/carrying a child or object up to 50 pounds. This job requires extended periods of time at a computer. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Vaccination Requirements:

All employees are expected to be fully vaccinated for MMR, Tdap, TB Testing, COVID, etc, which includes current/available booster shots. Any candidate unable to be vaccinated due to a sincerely held religious belief, a medical condition, or other factors will be engaged to determine if a reasonable accommodation can be provided.

Family Connections Centers is an equal-opportunity employer that values diversity, inclusion, and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will be considered for employment.

Department: Family Support Department
This is a full-time non-exempt position