Bilingual Family Support Case Manager

ServiceNet; Greenfield (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Parental leave

Training & development

Job summary

ServiceNet is seeking a Bi-Lingual Family Support Case Manager in Greenfield, MA. This full-time role involves supporting families with a member who has a disability, providing training, referrals, and community connections, and promoting empowerment across Hampshire and Franklin Counties.

The position requires a High School Diploma or GED, and bilingual proficiency in English and Spanish. Travel and driving are involved to support community-based services.

Qualifications

• Bilingual English/Spanish required.
• Strong communication and interpersonal skills.
• Experience in family-focused case work or disability services a plus.
• Knowledge of disability service resources is preferred.

Responsibilities

• Provide individualized support to families.
• Help develop family support plans and goals.
• Assist families in navigating available resources and services.
• Maintain ongoing contact and support as needed.
• Connect families with peer supports and community resources.
• Promote community integration and engagement.
• Help grow a network of support and information resources.
• Organize center-based and community activities and trainings.

Skills

Bilingual English/Spanish

Communication

Case management

Empathy

Education

High School Diploma / GED

Job description

Bi-Lingual Family Support Case Manager

Full-Time

Location: Greenfield, MA with travel throughout Hampshire and Franklin Counties as needed.

Salary: $ 20.32/hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Training & development

ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. In Family Empowerment, our Family Support Case Managers are a key resource to families who have a member with a disability. You will provide training, needed information, family support contacts and referrals to other agencies and supports. On a wider level, you will help educate the community about disabilities and/or autism and how to help better support families, as well as facilitating social and recreational activities for people of all ages. You will help families get the best results from funds available by administration of stipends and all documentation.

Key Responsibilities

• Providing individualized support to families.
• Help develop support plans/goals when needed.
• Help families to navigate resources and services available to them.
• Maintain contact and ongoing support as needed.
• Connect families with other families for support.
• Promote community integration.
• Help maintain and expand an extensive community-based network of support & informational resources.
• Develop center-based and community-based activities, groups, training and events.

Qualifications

• High School Diploma / GED required.
• Bi-Lingual using English and Spanish.
• Over 1-year direct experience in similar human services agency case work with families or individuals with disabilities.
• Broad knowledge of disability support services.
• Valid driver's license and reliable transportation/vehicle required.

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Join Us

Join us and become part of a caring community that helps others find joy and purpose.

Learn More About ServiceNet

https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.