Bilingual Family Service Advisor

NorthStar Memorial Group; Kaneohe (HI); On-site; USD 75,000 - 175,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Life & AD&D

Disability Insurance

401(k) with Company Match

Tuition Reimbursement

Funeral & Cemetery Benefits

Awards Trips

Job summary

NorthStar Memorial Group in Kaneohe, Hawaii seeks a Bilingual Family Service Advisor to support families planning final celebrations with empathy and integrity. You will blend compassionate guidance with a consultative sales approach to offer meaningful options and drive outcomes.

The position features an uncapped commission structure and extensive training, with opportunities for career growth within our nationwide network. Local candidates only; relocation assistance is not offered.

Qualifications

• Multilingual communication with families during sensitive times.

Responsibilities

• Assist families in planning final celebrations with empathy and guidance.
• Drive sales through consultative selling and provide product options.

Skills

Bilingual

Consultative sales

Customer service

Job description

ONLY LOCAL CANDIDATES WILL BE CONSIDERED FOR THIS ROLE. WE DO NOT OFFER RELOCATION ASSISTANCE FOR THIS POSITION.

Do you speak Filipino (Tagalog or Ilocano), Chinese, Japanese, Vietnamese, or Korean? If so, keep reading about this exciting opportunity with unlimited income potential!

At NorthStar, we’re redefining how families honor and celebrate the lives of their loved ones. As a Bilingual Family Service Advisor you won’t just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.

What We Look For

• Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life’s most sensitive moments.
• Creatively, we value innovation. You’ll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
• Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales—anticipating needs and delivering results.

What You Can Expect

• Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
• Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
• Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
• Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.

Compensation that reflects your character and drive!

Exceptional Total Rewards Package

• Comprehensive Insurance Options
  • Medical, Dental, Vision
  • Life & AD&D
  • Disability Coverage
• 401(k) with Company Match
• Tuition Reimbursement
• Funeral & Cemetery Benefits
• Recognition Programs & Annual Awards Trips

Requirements

• Must successfully pass a criminal background check.
• Possess a valid driver's license with a clean motor vehicle record (MVR).

FIRST YEAR PROJECTED SALARY: $75k - $175k or more!

Equal Opportunity Employer: We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.