Bilingual Family Service Advisor

NorthStar Memorial Group; Miami (FL); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & AD&D

Disability Coverage

401(k) with Company Match

Tuition Reimbursement

Funeral & Cemetery Benefits

Awards & Travel Programs

Job summary

NorthStar Memorial Group in Miami, FL is seeking a Bilingual Family Service Advisor to support families planning final life celebrations with empathy and guidance. The role emphasizes a consultative sales approach to offer NorthStar’s cremation and cemetery services while delivering compassionate, personalized service.

You will join a nationwide network with extensive training and opportunities for career growth, all while serving the Graceland Memorial Park South community and beyond.

Qualifications

• Compassionate and empathetic in family support during sensitive moments.
• Willingness to innovate and bring fresh ideas to final life celebrations.
• Self-motivated with a proactive consultative sales approach.

Responsibilities

• Guide families through final life celebration planning with care and respect.
• Provide information on NorthStar services and upsell appropriately.
• Build trust as a trusted community resource during difficult times.

Skills

Bilingual

Empathy

Consultative sales

Proactive

Job description

Join NorthStar Memorial Group as a Bilingual Family Service Advisor at Graceland Memorial Park South in Miami, FL.

At NorthStar, we're redefining how families honor and celebrate the lives of their loved ones. As a Bilingual Family Service Advisor you won't just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.

What We Look For

• Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life's most sensitive moments.
• Creatively, we value innovation. You'll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
• Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales—anticipating needs and delivering results.

What You Can Expect

• Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
• Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
• Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
• Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.

Compensation that reflects your character and drive!

Exceptional Total Rewards Package

• Comprehensive Insurance Options
  • Medical, Dental, Vision
  • Life & AD&D
  • Disability Coverage
• 401(k) with Company Match
• Tuition Reimbursement
• Funeral & Cemetery Benefits
• Recognition Programs & Annual Awards Trips

Requirements

• Must successfully pass a criminal background check.
• Possess a valid driver's license with a clean motor vehicle record (MVR).

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.