Bilingual Family Service Advisor

Northstar-Memorial-Group; San Mateo (CA); On-site; USD 70,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life & AD&D

Disability insurance

401(k) with company match

Tuition reimbursement

Funeral & cemetery benefits

Recognition programs & annual awards

Job summary

NorthStar Memorial Group in Half Moon Bay, CA is seeking a Bilingual Family Service Advisor at Skylawn Funeral Home, Crematory and Memorial Park. You will inspire families, consult on final celebration options, and guide them with care and integrity while growing a lasting relationship with the community.

The role offers extensive training, a commission-based earning structure, and career growth across our nationwide network.

Qualifications

• Must pass a criminal background check.
• Valid driver’s license with a clean MVR.
• Bilingual preferred (Korean, Vietnamese, Mandarin, Cantonese or Spanish)

Responsibilities

• Sell and advise families on final celebration services.
• Develop sales pipeline with qualified leads provided.
• Participate in extensive training and opportunities for career growth across our nationwide network.

Skills

Bilingual abilities

Consultative sales

Customer service

Job description

Join NorthStar Memorial Group as a Bilingual Family Service Advisor at Skylawn Funeral Home, Crematory and Memorial Park in Half Moon Bay, CA.

At NorthStar, we’re redefining how families honor and celebrate the lives of their loved ones. As a Family Service Advisor you won’t just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.

What We Look For

• Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life’s most sensitive moments.
• Creatively, we value innovation. You’ll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
• Proactive, our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales—anticipating needs and delivering results.

What You Can Expect

• Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
• Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
• Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
• Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.

Compensation that reflects your character and drive!

Exceptional Total Rewards Package

• Comprehensive Insurance Options
  • Medical, Dental, Vision
  • Life & AD&D
  • Disability Coverage
• 401(k) with Company Match
• Tuition Reimbursement
• Funeral & Cemetery Benefits
• Recognition Programs & Annual Awards Trips

Salary Expectation

$70,000 - $200,000

Requirements

• Must successfully pass a criminal background check.
• Possess a valid driver’s license with a clean motor vehicle record (MVR).
• Bilingual Preferred (Korean, Vietnamese, Mandarin, Cantonese or Spanish)

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.