Bilingual Family Resource Navigator: Help Families Thrive

Community Action of Washington County; Beaverton (OR); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Comprehensive insurance benefits, with

403(b) retirement plan with 3% match

Generous time off including vacation,

Job summary

Community Action of Washington County is seeking a passionate Bilingual Family Resource Navigator to support families with young children in Washington County. You will conduct assessments, connect families to Help Me Grow and other early childhood programs, and help families navigate screenings and applications.

The role emphasizes trauma-informed communication, coordination with providers, and helping families access resources like the Oregon Health Plan.

Qualifications

• Three years of eligibility determination experience including phone and face-to-face client intake and information delivery.
• Fluent in English and Spanish (spoken and written).
• Proficiency with Word, Excel, Outlook; high accuracy in data entry.
• Ability to obtain Oregon ONE Eligibility, Healthy Families Oregon, and Find Child Care Oregon trainings within 6 months.

Responsibilities

• Conduct interviews and comprehensive assessments via phone, virtual, or in-person for households in Washington County.
• Connect families to Help Me Grow, Healthy Families, CARE, and Find Child Care Oregon programs.
• Assist with screenings and applications in a professional, trauma-informed manner.
• Provide care coordination, education, and advocacy on child development and childcare options.
• Allocate resources based on assessment results and knowledge of programs.
• Enroll individuals in the Oregon Health Plan.
• Maintain confidential client records across multiple databases.
• Collaborate with service providers and diverse client populations.

Skills

Bilingual English/Spanish

De-escalation

Communication

Data entry accuracy

Tools

WellSky

Microsoft Word

Excel

Outlook

Job description

Community Action of Washington County is seeking a passionate Bilingual Family Resource Navigator to support families with young children in Washington County. You will conduct assessments, connect families to Help Me Grow and other early childhood programs, and help families navigate screenings and applications.

The role emphasizes trauma-informed communication, coordination with providers, and helping families access resources like the Oregon Health Plan.