Bilingual Family Coach & Case Manager

Buckner International; Dallas (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Buckner Children and Family Services in Dallas, TX is seeking a bilingual Family Coach/Case Manager to interview clients and assess their physical, social, emotional, and spiritual needs. This onsite role is based at the Family Hope Center.

You will provide family coaching, connect families with community services, organize support groups, and collaborate with civic, religious, and business groups to address poverty, addiction, abuse, and homelessness.

Qualifications

• Bachelor's degree in social work or related field required.
• Spanish language proficiency required for serving Spanish-speaking clients.
• Minimum of 2 years prior related case management experience working with at risk children and families required.
• Requires proficient working knowledge of and/or work experience using community resources.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license; must provide proof of liability insurance and must be insured under Buckner’s policy.
• Requires ability to lift up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds continuously.

Responsibilities

• Create, develop, and implement Family Hope Center programs in alignment with approved core programs and the Family Strengthening Framework to enhance the delivery of services that meet the physical, emotional, social, and spiritual needs of individuals/families as outlined in each person’s plan of service.
• Assist with the design and coordination of supportive services for families in accordance with program goals and objectives.
• Assist eligible program participants with out-of-home placement or placement in respite care with family and/or friends when necessary.
• Timely and accurately compile and analyze intake and referral information to make an assessment of clients/families’ needs; complete the enrollment process.
• Provide case management services including, but not limited to, reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals.
• Coordinate services for group and individual therapy for assigned families/clients as appropriate. Provide counseling for crisis intervention as appropriate.
• Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments and other services.
• Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants.
• Analyze program needs; develop, modify, and implement changes in the program to meet changing needs of clients.
• Create and manage schedule of events and classes. Coordinate and facilitate meetings and trainings for clients and groups, including, but not limited to, Substance Abuse, Parent Education, Conflict Resolution, and Anger Management.

Skills

Spanish language proficiency

Case management experience

Community resources knowledge

Valid driver’s license

Physical stamina

Education

Bachelor's Degree in Social Work or related field

Job description

Buckner Children and Family Services in Dallas, TX is seeking a bilingual Family Coach/Case Manager to interview clients and assess their physical, social, emotional, and spiritual needs. This onsite role is based at the Family Hope Center.

You will provide family coaching, connect families with community services, organize support groups, and collaborate with civic, religious, and business groups to address poverty, addiction, abuse, and homelessness.