Bilingual Facilitator (Spanish) — Grow Skills & Impact

Charter Communications; San Antonio (TX); On-site; USD 48,000 - 72,000; Full time

Job summary

Charter Communications, operating Spectrum, is seeking a Facilitator to guide learning experiences in classroom, team and online environments. You will spark growth, manage group dynamics and support participant development while contributing to Spectrum's commitment to excellence.

The role involves delivering training, tracking attendance, preparing classes, handling LMS requirements, providing feedback, and collaborating across levels to drive engagement and business outcomes.

Qualifications

• Associate's degree or equivalent combination of training and work experience.
• 1+ year of training delivery experience in formal or informal settings.
• 3+ years of experience in the related functional area or business unit.

Responsibilities

• Facilitate learning sessions to enhance participant skill sets in classroom, team meetings and online debriefs.
• Manage class environments by tracking attendance, addressing behavior issues and documenting performance strengths and areas for growth.
• Complete administrative tasks including class and lab preparation, schedule management and maintenance of participant records such as test scores and evaluations.
• Execute all Learning Management System requirements before and after training including evaluations.
• Follow structured facilitator guides to lead activities, discussions and debriefs that drive engagement and knowledge retention.
• Provide constructive feedback to learners to support knowledge transfer and behavioral improvement.
• Pursue ongoing development in facilitation, learner engagement and classroom management.
• Observe training end-users to understand how instruction impacts business outcomes.
• Coach learners on role-specific skills, processes or systems as needed.
• Support additional training initiatives or duties as assigned.

Skills

English proficiency

Critical thinking

Organizational skills

Communication skills

Interpersonal skills

Public speaking

MS Office

Bilingual Spanish

Education

Associate's degree or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Charter Communications, operating Spectrum, is seeking a Facilitator to guide learning experiences in classroom, team and online environments. You will spark growth, manage group dynamics and support participant development while contributing to Spectrum's commitment to excellence.

The role involves delivering training, tracking attendance, preparing classes, handling LMS requirements, providing feedback, and collaborating across levels to drive engagement and business outcomes.