Bilingual Enrollment Specialist

MVP Health Care; City of Schenectady (NY); Remote; USD 45,000 - 60,000; Full time

Job summary

Join a leading health care organization as a Bilingual Enrollment Specialist, where you'll drive membership growth and engage with the community. This remote role involves outreach, relationship building, and supporting health initiatives, all while fostering a diverse and inclusive culture.

Benefits

Growth Opportunities

Comprehensive Benefits

People-Centric Culture

Qualifications

• Two or more years in customer service or sales, with healthcare experience.
• Ability to speak more than one language.

Responsibilities

• Spearhead membership growth initiatives by enrolling eligible individuals.
• Conduct outreach activities at health fairs and community events.
• Build relationships with community organizations and medical providers.

Skills

Customer Service

Bilingual

Community Engagement

Education

Associate Degree

Job description

Saturday, May 10, 2025

At MVP Health Care, we’re on a mission to create a healthier future for everyone – which requires innovative thinking and continuous improvement. To achieve this, we’re looking for a Bilingual Enrollment Specialist to join #TeamMVP. This is the opportunity for you if you have a passion for health equity, a knack for strategic engagement, and a love for your community.

What’s in it for you:

• Growth opportunities to uplevel your career
• A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
• Competitive compensation and comprehensive benefits focused on well-being
• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

Qualifications you’ll bring:

• Two or more years in a customer service or sales environment, with some experience in the healthcare industry such as a hospital, medical office, or health insurance company
• The ability to speak more than one language (e.g., English and Creole, Haitian, Spanish)
• An associate degree or equivalent combination of education and related experience
• The availability to work full-time, virtually, with some travel including nights and weekends
• Must have a valid driver's license
• Curiosity to foster innovation and pave the way for growth
• Humility to play as a team
• Commitment to being the difference for our customers in every interaction

Your key responsibilities:

• Spearhead our membership growth initiatives in crucial target areas by identifying eligible individuals and seamlessly enrolling them in plans including Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans (QHPs), HARP, Off-Exchange, Medicare Advantage (MA), and Dual Eligible Special Needs Plans (D-SNP).
• Conduct outreach activities to present our health care solutions at events like health fairs, community expos, festivals, and holiday gatherings, collaborating with our Field Marketing and Community Engagement teams.
• Build positive relationships with community organizations, medical providers, and contacts to develop a strong network within your territory.
• Generate and convert leads into MVP customers.
• Lead two monthly community events to showcase our health solutions and strengthen community ties.
• Travel locally to bring MVP's services to various communities.
• Participate in screenings and provide immunization proof as part of our community health efforts.
• Transport promotional materials up to 30 lbs to educate and empower customers.
• Perform additional responsibilities as needed to support our mission of improving healthcare delivery.

Where you’ll be:

• Remote with local travel in Albany, Schenectady, Columbia, and Greene Counties.

#CS

Pay Transparency
MVP Health Care offers competitive pay and benefits. The listed pay range is an estimate at posting; actual offers depend on experience, education, location, and other factors. We do not ask for current or past salary info.

MVP's Inclusion Statement

We believe creating healthier communities starts with a healthy workplace. We welcome individuals from diverse backgrounds and all walks of life, fostering an environment of curiosity, connectedness, and collaboration.

MVP is an equal opportunity employer, committed to non-discrimination in all employment practices.

Pre-employment background checks and drug testing are required. For accommodations during the application process, contact [e-mail].

• Headquarters: 625 State Street, Schenectady, NY, USA