Bilingual Enrollment & Eligibility Specialist

Peak Vista Community Health Centers; Colorado Springs (CO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

403(b) Retirement with Company Match

Paid Time Off

Tuition Assistance

Perks Rewards Program

Employee Assistance Program

Job summary

Peak Vista Community Health Centers in Colorado Springs seeks an Enrollment Customer Service Specialist to assist patients with eligibility and enrollment across Medicaid, CHP+, and other programs.

You will verify insurance, process forms, and guide patients through paperwork while delivering compassionate service and respecting cultural diversity. The role supports multiple departments and emphasizes accurate data handling.

Qualifications

• Provide excellent customer service to patients and help determine eligibility for medical coverage.
• Must be able to perform enrollment and insurance screening functions.
• Ability to verify insurance and review paperwork with patients.
• Strong data entry and use of practice management systems.
• Spanish bilingual required.
• CPR certification to be obtained within 90 days of employment.

Responsibilities

• Determine and process private insurance, Medicaid, CHP+ and other programs.
• Verify insurances on the Webportal and register patients with current coverage.
• Review paperwork and eligibility with each patient.
• Data entry into practice management systems.
• Answer calls about coverage status, billing questions, and referrals to departments.
• Schedule enrollments and clinic appointments; manage intake and cash handling.

Skills

Customer service

Spanish bilingual

Communication

Education

High school diploma or equivalent education

Tools

PowerPoint

Email

Data entry

Job description

Peak Vista Community Health Centers in Colorado Springs seeks an Enrollment Customer Service Specialist to assist patients with eligibility and enrollment across Medicaid, CHP+, and other programs.

You will verify insurance, process forms, and guide patients through paperwork while delivering compassionate service and respecting cultural diversity. The role supports multiple departments and emphasizes accurate data handling.