Bilingual (English/Spanish) UX Designer and Content Lead

Spn-Solutions-Inc.; Fairfax (VA); Presencial; USD 100 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical and prescription coverage

Dental and vision

Short-term disability

Life and accidental death insurance

Competitive 401(k)

11 federal holidays

Paid vacation

Paid sick leave

Parental leave

Tuition and professional development

Resumo da oferta

SPN Solutions seeks a Bilingual (English/Spanish) UX Designer and Content Lead to own research, design, and multilingual copy for a federal health reporting app. You will lead discovery with stakeholders and clinicians, craft flows, prototypes, and Spanish content, ensuring parity across all user interfaces.

You will write clear, plain-language copy in both languages, coordinate accessibility reviews, and drive federal clearance readiness. Hybrid role in Fairfax, starting October 2026.

Qualificações

• Bachelor's degree in HCI, design, communications, public health or related field; 6 years UX/content design experience (10 years may substitute).
• Native or near-native fluency in written/spoken Spanish and English; tested at interview.
• Portfolio showing research, flows, wireframes and shipped forms/transactions.
• Usability testing planned, ran and translated into design changes.
• Plain-language writing samples in both languages.
• Experience in healthcare informatics or related healthcare IT (preferred).
• Ability to obtain federal Public Trust determination.

Responsabilidades

• Plan and run discovery and usability research with stakeholders and clinicians in English/Spanish.
• Produce user flows, wireframes and clickable prototypes for agency review.
• Redesign landing page and navigation around user tasks.
• Write all user-visible text in plain language in both languages.
• Ensure English/Spanish parity across forms, surveys and navigation.
• Design customer satisfaction surveys and prepare for federal clearance.
• Define metrics for completion/abandonment with Program Manager.
• Write public and healthcare-provider user guides.
• Coordinate Spanish linguistic review and screen-reader testing.

Conhecimentos

Bilingual English/Spanish

UX design

Content design

Usability testing

Plain-language writing

Portfolio

Formação académica

Bachelor's degree

Ferramentas

Figma

USWDS

Descrição da oferta de emprego

Bilingual (English/Spanish) UX Designer and Content Lead - (138)

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Job Title

Bilingual (English/Spanish) UX Designer and Content Lead

Job Type

Full-time

Category

Information Technology

Location

FAIRFAX - , VA 22030 US (Primary)

Education

Bachelor's Degree

Travel

0 - 10%

Job Description

You decide what a worried parent and a busy clinician see when they submit a health safety report, in both English and Spanish. Most events of this kind are never reported, and friction is a main reason. You own the research, the design and every word, and Spanish is a full product, not a translation. Full time, W-2, hybrid from Fairfax, Virginia, starting October 2026.

Why this job exists

SPN Solutions has won a new contract to build a public-facing health reporting application for a federal public health agency. Members of the public and clinicians will use it to submit safety reports in English and Spanish. It is built on cloud services the agency already runs, by a small team in which every person owns their part.

What you will do

• Plan and run discovery and usability research with agency stakeholders, members of the public and clinicians, within Paperwork Reduction Act limits.
• Produce user flows, wireframes and clickable prototypes for agency review.
• Redesign the landing page and navigation around the tasks visitors come to complete.
• Write every user-visible string in plain language, in both English and Spanish, to federal plain-writing standards.
• Own English/Spanish task parity across the form, surveys, landing page and navigation. No string ships without its Spanish value.
• Design the customer satisfaction surveys and prepare them for federal clearance review.
• Define, with the Program Manager, how completion and abandonment are measured.
• Write the public and healthcare-provider user guides.
• Run the Spanish screen-reader pass with the QA and Accessibility Specialist, and coordinate independent Spanish linguistic review.
• Keep FAQ content current and support FAQ usage reporting.

What you need

• Bachelor's degree in human-computer interaction, design, communications, public health or a related field and 6 years of UX design or content design experience; 10 years of experience may substitute for the degree.
• Native or near-native professional fluency in written and spoken Spanish and English. Both are tested at interview.
• A portfolio showing research, flows, wireframes and shipped forms or transactional services.
• Usability testing you planned, ran and turned into design changes.
• Plain-language writing samples in both languages.
• Experience in at least one of: healthcare informatics, public health surveillance systems, healthcare data management, or healthcare-related IT.
• Ability to obtain and keep a federal Public Trust determination.

What sets a candidate apart

• Health, public health or government service design, including work with clinicians.
• U.S. Web Design System and Figma.
• Experience with the Paperwork Reduction Act or OMB customer-experience clearances.
• Knowledge of federal language access requirements.

Pay is discussed with you directly when we speak. These are the benefits every full-time SPN employee receives.

• Medical and prescription coverage, dental and vision
• Short-term disability
• Life and accidental death insurance
• Competitive 401(k)
• 11 paid federal holidays
• Paid vacation
• Paid sick leave
• Parental leave
• Tuition and professional development assistance

Terms, and how to apply

• Full time, W-2, salaried (exempt), employed by SPN Solutions
• Target start: October 2026
• Hybrid: SPN's office in Fairfax, Virginia, and remote
• Core hours Monday to Friday, 8:30 a.m. to 5:00 p.m. Eastern
• Occasional travel to Atlanta, Georgia, for onboarding and program meetings, reimbursed
• You must obtain and keep a federal Public Trust determination. No security clearance is required
• Work is done on customer-furnished equipment

SPN Solutions is an Equal Opportunity Employer. All qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Keywords: UX Designer, Content Designer, Content Lead, Bilingual, Spanish, English/Spanish, UX research, usability testing, wireframes, prototypes, Figma, plain language, USWDS, Paperwork Reduction Act, customer satisfaction survey, service design, accessibility, screen reader, language access, public health, healthcare, Public Trust