Bilingual (English/Creole) Case Manager

Socket.dev; Boca Raton (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive wage

Paid time off, holidays, bereavement,S

401K Retirement Savings Plan with Firm

Group Medical/Dental/Vision Plans

Voluntary Supplemental Benefits

Annual Performance Reviews

Job summary

Kanner & Pintaluga in Boca Raton, FL seeks a motivated Case Manager to support our Personal Injury department. You will manage case workflows, review medical records, coordinate with clients and medical providers, and prepare files for demand packages while delivering exceptional client service.

The ideal candidate is organized, detail-oriented, and able to multitask in a fast-paced environment; bilingual English/Creole is a plus; prior legal experience is preferred, with proficiency in

Qualifications

• High school/GED diploma required.
• Bilingual, fluent in English/Creole.
• Strong customer service skills.
• Legal experience, including experience with clients, preferred.
• Proficient with Microsoft Office programs (Word, Excel, and Outlook).
• Ability to manage a heavy workload in a fast-paced environment.
• Ability to communicate with clients and co-workers effectively and efficiently.
• Possess excellent organizational skills and the ability to multitask and prioritize workload.

Responsibilities

• Efficiently perform the case management procedures.
• Work with other case managers and Attorneys to resolve personal injury claims.
• Communicate with clients as needed regarding Doctor’s appointments and work with clients to provide required documents on files.
• Communicate with Insurance companies as needed and work with the adjuster to provide required documents on files.
• Perform other related duties as assigned.

Skills

Client communication

Multitasking

Organizational skills

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Kanner & Pintaluga, a dynamic and rapidly growing personal injury and property damage law firm, seeks a highly motivated and passionate Case Manager to join our team in Boca Raton, FL.

POSITION SUMMARY:

The Case Manager works directly with our Personal Injury department and other departments within the Firm. Must be highly organized, possess strong critical thinking skills, excellent attention to detail, strong risk management/problem-solving skills, and solid communication skills. Duties include frequent client contact, medical records review and analysis, assisting clients with medical providers, preparing files to submit a properly documented demand, and providing superior client service.

ESSENTIAL JOB FUNCTIONS:

• Efficiently perform the case management procedures.
• Working with other case managers and Attorneys to resolve personal injury claims.
• Communicate with clients as needed regarding Doctor’s appointments and work with clients to provide required documents on files.
• Communicate with Insurance companies as needed and work with the adjuster to provide required documents on files.
• Perform other related duties as assigned.

EXPERIENCE/REQUIREMENTS:

• Full-time, 8:00 am to 5:00 pm, M-F.
• High school/GED diploma required.
• Bilingual, fluent in English/Creole.
• Strong customer service skills.
• Legal experience, including experience with clients, preferred.
• Proficient with Microsoft Office programs (Word, Excel, and Outlook).
• Ability to manage a heavy workload in a fast-paced environment.
• Ability to communicate with clients and co-workers effectively and efficiently.
• Possess excellent organizational skills and the ability to multitask and prioritize workload.

FIRM BENEFITS

The Firm offers a competitive benefits package for our full‑time employees and their families. Here is a summary of our benefits (the list is not all-inclusive):

• Competitive Wage
• Paid Time Off, Holiday, Bereavement, and Sick Time
• 401K Retirement Savings Planwith Firm match
• Group Medical/Dental/Vision PlansEmployer-Covered Supplemental Benefits
• Voluntary Supplemental Benefits
• Annual Performance Reviews

ABOUT KANNER & PINTALUGA

Founded in 2003, Kanner & Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages.

Kanner & Pintaluga is an Equal Opportunity Employer. Kanner & Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will.