Bilingual Emergency Case Manager – Community Support

The Just One Project; Las Vegas (NV); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Life Insurance

AD&D

Critical Illness insurance

Disability insurance

Pet Insurance

401k with 3% match

Paid Time Off

Floating holidays

Birthday Pay

Parental leave (8 weeks)

Paid holiday time off

Job summary

The Just One Project is hiring an Emergency Assistance Case Manager in Las Vegas. You will greet guests, assess needs, and connect neighbors to food, housing, healthcare, benefits, or employment resources. The role moves fast and focuses on building trust and dependable referrals.

Typical schedule is Monday–Friday, 8:00 a.m. to 4:30 p.m., with occasional adjusted hours for events. Join a mission-driven team committed to Respect, Integrity, Innovation, and Compassion.

Qualifications

• Associate's degree in Social Work, Human Services, or related field.
• 3+ years in nonprofit, human services, or a customer-facing role.
• Fluency in English and Spanish.
• A valid, unrestricted Nevada driver's license and travel between sites.
• Ability to obtain a Nevada Food Handler Safety Training Card within 30 days of hire.

Responsibilities

• Be the welcoming first point of contact for walk-ins, phone, and referred members.
• Conduct brief, compassionate intake conversations to understand immediate needs.
• Connect community members to internal programs and external partners.
• Assist with applications for benefits and essential paperwork.
• Follow up to ensure connections work and identify further needs.
• Build relationships with community partners for fast, reliable referrals.
• Provide crisis support and connect to emergency services when needed.
• Represent The Just One Project at community events and outreach.

Skills

Fluency in English & Spanish

Customer-facing experience

Trauma-informed approach

Ability to travel between sites

Education

Associate's degree in Social Work or related field

Job description

The Just One Project is hiring an Emergency Assistance Case Manager in Las Vegas. You will greet guests, assess needs, and connect neighbors to food, housing, healthcare, benefits, or employment resources. The role moves fast and focuses on building trust and dependable referrals.

Typical schedule is Monday–Friday, 8:00 a.m. to 4:30 p.m., with occasional adjusted hours for events. Join a mission-driven team committed to Respect, Integrity, Innovation, and Compassion.