Bilingual Eligibility Specialist – Montrose

Legacy Community Health; Houston (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Paid Time Off & Paid Holidays

Medical, Dental, Vision & Life Science

Flexible Spending Account (FSA)

403(b) Retirement Plan with Company 4%

Short-Term & Long-Term Disability

$0 Copay for Legacy Provider visits

$0 Copay for prescriptions filled at)

Travel Insurance & Pet Insurance

Subsidized Gym Membership

Job summary

Legacy Community Health in Houston, TX seeks a Bilingual Eligibility Specialist to guide applicants through third-party reimbursement processes, ensuring access to care with empathy and clarity. This on-site role supports new patient admissions, insurance coding, and responsive client service.

Responsibilities include eligibility assessments, CPCDMS data entry, maintaining files, and collaborating with a dedicated team to deliver timely service appointments.

Qualifications

• High School Diploma or GED; some medical knowledge.
• 3-5 years medical billing experience preferred.
• Familiarity with ICD-9/ICD-10 and CPT codes preferred.
• Ability to understand bookkeeping terminology and apply it.
• Proficient with computers and common office equipment.
• Bilingual English/Spanish is required.
• Knowledge of medical terminology and billing practices preferred.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Responsibilities

• Conduct eligibility assessments for clients per program guidelines.
• Verify clients have no other payer sources (Medicaid/Medicare/third-party insurance).
• Register clients into CPCDMS and complete paperwork.
• Enter data for eligible clients into the system.
• Maintain orderly eligibility files for access and review.
• Conduct renewal eligibility assessments as required.
• Confirm eligibility appointments and schedule initial service appointments.
• Provide clients with required eligibility documentation lists.
• Participate in the Performance Improvement Program.
• Promote teamwork and collaborative relationships.
• Attend safety trainings and follow safety protocols.
• Travel to other sites for training and coverage as needed.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Medical billing

ICD-CPT codes

Bookkeeping

Computer literacy

Education

High School Diploma or GED

Job description

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Location:Legacy Montrose – 1415 California St. Houston, TX 77006

Bilingual Eligibility Specialist – Montrose (Job Overview)

Schedule: Monday-Friday (8AM-5PM)

At Legacy Community Health, we warmly welcome you to a place where your passion can make a meaningful impact. As an Bilingual Eligibility Specialist, you will be at the heart of our mission, ensuring that every individual has access to the healthcare they deserve. Your role is pivotal in guiding applicants through the process of obtaining third-party reimbursement, ensuring they receive the care they need with empathy and clarity.

• Be a vital part of admitting new patients into our health services, creating a welcoming and supportive environment.
• Ensure accurate coding for insurance billing, contributing to the seamless operation of our services.
• Handle inquiries with empathy and clarity, providing essential support to prospective applicants and patients.

Join us in this meaningful role, where your efforts will directly impact community healthcare and provide you with personal fulfillment and growth opportunities.

Key Responsibilities

• Conduct eligibility assessments for clients, adhering to specific program guidelines.
• Verify that clients do not have other payer sources, such as Medicaid, Medicare, or third-party insurance.
• Register clients into the CPCDMS and complete all necessary paperwork.
• Perform data entry of eligible clients into our electronic system.
• Maintain up-to-date and orderly eligibility files for seamless access and review.
• Conduct renewal eligibility assessments as required by each program.
• Confirm eligibility appointments and set initial service appointments once eligibility is determined.
• Provide clients with a list of required eligibility documentation.
• Participate actively in the Performance Improvement Program.
• Promote effective working relations and collaborate as part of a dedicated team.
• Attend all required safety training programs and adhere to safety protocols.
• Ensure a safe environment by following proper procedures and reporting concerns.
• Travel to other sites for training and coverage as needed.
• Perform other duties as assigned, contributing to the overall success of the team.

Minimum Qualifications

• High School Diploma or GED, some medical knowledge.
• A minimum of 3-5 years of medical billing experience preferred.
• Some training or background in ICD-A / CPT codes preferred.
• Ability to understand and practice bookkeeping and accounting terminology required.
• Ability to operate computers and other office machines required.
• Must be able to take responsibility and work under pressure.
• Bilingual English/Spanish is required.
• Knowledge of medical terminology and billing practices preferred.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we’ve stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We’re always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.