Bilingual Eligibility Counselor: Help Patients Access Benefits

Eciassist; Fort Worth (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with employer match

Paid Time Off (PTO)

Job summary

Eligibility Consultants, Inc. (ECI) is seeking an Eligibility Counselor to screen uninsured hospital patients at bedside and advance applications for Medicaid/SSI and related programs.

Located in Fort Worth, TX, this role supports hospital patients and collaborates with teams to secure needed information. Candidates should have a high school diploma, basic MS Office skills, and be willing to work full-time Mon-Fri.

Qualifications

• High School diploma / GED (or higher).
• Basic knowledge of Microsoft Office programs (Outlook, Word, Excel).
• Ability to work full-time (40 hours/week), Monday - Friday.
• Knowledge of Medicaid and SSI programs.
• Prior Experience with HHSC (Medicaid, County Indigent, TANF, SSI) a plus.
• Bilingual English/Spanish a plus.

Responsibilities

• Meets patients by bedside to determine government program eligibility and advances applications.
• Maintains a large caseload with minimum or no delinquencies.
• Contacts patients and collaborates to obtain needed information for application advancement.
• Uses clear, simple language in English and/or Spanish to ensure understanding.
• Complies with HIPAA and confidentiality requirements.

Skills

Bilingual English/Spanish

Strong communication

Teamwork

Attention to detail

Education

High School diploma / GED

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Eligibility Consultants, Inc. (ECI) is seeking an Eligibility Counselor to screen uninsured hospital patients at bedside and advance applications for Medicaid/SSI and related programs.

Located in Fort Worth, TX, this role supports hospital patients and collaborates with teams to secure needed information. Candidates should have a high school diploma, basic MS Office skills, and be willing to work full-time Mon-Fri.